EVERWHITE
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1 stars | | (25) |
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Category: Lifestyle
Contact Information United States
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EVERWHITE Reviews
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MicJ
May 25, 2010
Lying scam
I too ordered their product on a 10 day trial. Took 8 days to arrive. Called to cancel on on 10th day, May 6th. Spoke to Samantha who told me to look for email and gave instructions on how to cancel once the email arrived. Did not receive email.
After 3 days, called back and told them I didn't receive email. Was told "no problem, we'll cancel it now." After checking my credit card statement, I saw I was charged $87.47.
Called again and was told "we have no record of you calling us on May 6." They said they record each call so asked them to check the last time I called since I told them I didn't receive email and had information that only they could have told me to enter once the email arrived.
I was on the phone for almost 2 hours and the bottom line was "you didn't cancel in time." In other words they deny that you call to cancel. They tell you to wait for email which is never sent and by that time you call to ask about the email, the 10 days has passed.
It is unbelievable that there are such low-life people in this world to steal from innocent people. I called my credit card company and they will be investigating the charge. Just hope I can get it reversed. Bottom line---save yourself the aggravation and $87, 47. These people are just plain lying thieves!
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Lester
May 25, 2010
Don't order this product
The product came with no use instructions, no receipt and no shipping/packing list (shady allert).
I spent 40 minutes on the phone with these people (888.869.2674) trying to cancel my order and get them to send me some kind of receipt for the charges to my card and a confirmation that my order was canceled. I was hung up on twice and had to go through the rigomarole with 3 people since they apparently can't transfer your call to the customer service rep that hung up on you.
The first two reps sent me an email to jump through hoops to cancel my order - I followed the steps and was not met with a cancellation confirmation rather a pop up with computer viruses on it.
I called back the third time and finally got someone that was not rude to me, who canceled it over the phone, was able to provide a cancellation confirmation number for me. Perhaps it was because I immediately asked to speak to a supervisor.
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Magnus
May 24, 2010
Difficult to cancel
DO NOT, DO NOT buy this kit!!! It was difficult cancelling this order.
After ordering this kit, I realized that it wasn't worth the monthly fee.
I ordered the kit on Sat. and cancelled on Monday. I waited to speak to a representative for over 20 minutes. After speaking with the representative, she tried her best to convince me to continue and keep the kit. The representative stated that she would send me $20.00 to continue.
It took me 15 min. to convince her that I wasn't interested and that I would be moving soon. Just be persistent!!
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BrainFart
May 19, 2010
scam
Everwhite took $887.47 out of my bank account supposedly for me to join (something?) I asked for my money back. The lady said I had to go to e-mail & put in her name & my name & call back in 2 hours? I advised I will not be here in 2 hours. I am going to try to do the e-mail thing but I want my money back. I will not pay for something I did not order! Can someone help me get my money back? Thanks.
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Nader
May 18, 2010
Scam
Do not order Everwhite - this is a hot scam with hidden fees for international service fees! That's right - and when you call customer service you get Indian women who can't really do anything but read from a script and apologize for everything.
I ordered a 'free sample' online. I didn't receive a free sample, I received a great big fee of $87.47 plus international service fees on top of that fee. When I called to have the order cancelled I was assured the order would cancel and I would get my money back.
Now I am being told by the company that I was beyond the 10 day cancellation fee (their records were modified by at least 10 days from the date of purchase) and I was not eligible to receive a refund.
I even talked to a supervisor who couldn't and wouldn't do anything to get my money back and hung up on me when I told her this was creditcard fraud and theft of services by the company.
Do yourself a favor, even if you have teeth as yellow as a sunflower - do not buy this product - or beware of false claims!
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