Exotic paws is not what people on the internet are making it out to be. As the owner, I make it my life to make sure every client is happy and every dog/cat is safe and i love all animals here. YOU WILL NOT HEAR me slandering anyone or any business. I am very respectful to everyone who works/worked and is a customer here. If you love exotic paws like i do, then you agree. EVeryone has their own opinion and are welcome to come to Exotic Paws, if you are not happy here i would love to know why. It is vital to me to accommodate everyone out there. I know that if i did not own a grooming shop, i would be very iffy to go to any shop with my babies. That is why people who know me, understand that this shop is NOT unsafe, or horrible. I will not scream or make any customer unhappy in any way. EXOTIC PAWS is a great grooming shop on long island and all my customers agree !

As a former employee, who was very close to the owner during my employment, I can totally understand all of these former customers complaints. I have seen it with my own eyes. Any positive statement written on this page was undoubtedly written by Heidi or someone in her immediate family. She is the epitemy of scum. I wouldn't even qualify her as human.
- her poor animals are kept in filth in her own home. they are covered in feces and matted to the skin. I have had the privelage of shaving them down and its truly horrific. I remember shaving a matted dog who had just had a litter. once i had finished shaving the neglected mother dog i realized how malnourished she was, you could clearly see her bones. I immediately gave the dog food and Heidi said that was normal cause the puppies suck her dry. Shes a monster...
- she could care less about her grooming clients...to her they are just people who put money in her register/ pocket. she spends that money quicker than you pay her. i know many former employees who she couldnt pay. if she writes you a check you might as well tear it up, it will always bounce. happened to me more often than not.
She is a puppy mill. The only thing keeping her running is her beautiful dogs. They are wonderful sweet little dogs. But every time you buy one from her you're simply making more room for her to breed more and neglect more sweet dogs who deserve a better life. The cute little pictures on her website only happen when she wants to make her website pretty. That is not how those poor dogs should live. Before you buy a dog from her consider that.
If you plan to ignore all these complaints...ask her to see where the puppies are kept at her house and see for yourself