Exoticsportbike.com

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Category: Services

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United States

Exoticsportbike.com Reviews

kc0jaz September 16, 2009
Never Received Order
I ordered a $750 exhaust from them. I never received an invoice and finally got someone to respond to my email with an order number. When I got the order number, their site said that my order was being processed for two weeks. Finally after 2 weeks someone emailed me and told me the exhaust was on back-order, and asked me if I wanted something else. I responded and said no, I want my money refunded. I faxed my return form back to them and 2 weeks later they still have not credited my account. Nobody will answer the phone and nobody will respond to my emails.
I should have known better.
AndK85 August 20, 2009
Poor service
Twelve days ago I ordered a $400 item from exoticsportbike.com . I have to this day not received an invoice. I contacted exoticsportbike.com via email because they do not answer the customer service line. The only answer I received stated that my order had been received. Today I called the sales line and yes exoticsportbike.com answered right away but after hearing that I was checking on an order status I was put on hold for ten more minutes. When the sales person returned to the call she would only state that they would be in contact with me soon. I wish I knew then what I know now! Do your background checks on online retailers. Poor Service!
October 6, 2008
Poor service
Twelve days ago I ordered a $400 item from exoticsportbike.com. I have to this day not received an invoice. I contacted exoticsportbike.com via email because they do not answer the customer service line. The only answer I received stated that my order had been received. Today I called the sales line and yes exoticsportbike.com answered right away but after hearing that I was checking on an order status I was put on hold for ten more minutes. When the sales person returned to the call she would only state that they would be in contact with me soon. I wish I knew then what I know now! Do your background checks on online retailers. Poor Service!

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