Expansys

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United States

Expansys Reviews

mercedes8602 July 14, 2011

DOES NOT HONOR RETURN POLICY

I Purchased an item online and contacted them within the return period for a RMA number. They have been belligerent and rude and clearly do not understand their own policy. Policy states 15 days from when package is received and employees think it is 15 days from when package is mailed. They have been extremely rude and unhelpful. TERRIBLE customer service. Despite low prices, it is not worth having to deal with them if you need anything after the purchase. PAY A LITTLE MORE AND HAVE PEACE OF MIND!!

Golem February 17, 2009

Bad service

almost have no customer support. All they have is a representative that lies to you and promise to get back to you with information about your order later and that never happens!!! Here is an order I placed and was pending for TWO MONTHS!

www.expansys-usa.com/tracking.aspx?ref=8B8D8C1D8CEA&passcode=Q4898

I called them more than ten times and emailed them few others, I even emailed the parent company but I never got any response… BEWARE.