1. Expedia inflated event ticket prices. Prior to booking my vacation package, expenses looked reasonable. My total bill added up to an enormous price after taxes and service fees. The event vendor site was selling the same tickets for the same event $15 less per ticket--without the service fees.

2. Expedia gave me tickets(vouchers which have to be redeemed 2 hours before showtime--what am I paying them for?)for the 10:30 show when I asked for the 7:30 show. After booking, I asked them to correct this and they said that they do not have tickets for the showtime I requested, although the vendor had tickets for all available showtimes.

3. Changes will not be made. When I asked them to give me tickets for my requested show time, Expedia only quoted "no changes/no cancellations" policy.

4. Expedia will not give me an itemized expense receipt for the vacation package. They will only tell me the air fare expense. The hotel and event expenses are lumped together.

I changed in my Hotel reservation over a week before traveling to Kinsale, Ireland -- to delay my arrival from 29Sep to 02Oct08 -- as required by your cancellation policy. The confirmation #123467 was not reflected in the travel itinerary sent to my email 6 days before my new departure. I immediately responded by email on 25Sep that the itinerary information was wrong and that I had to postpone my arrive until 02Oct08.

All other attempts to obtain clear contractual information have not provided any indication that would alter your existing refund policy following 72 hours notice. Instead, the only information I received was after it was too late to change. Such as no breakfast would be included because of expedia prepayment and, when my normal reservation ended on 09Oct08, that I had to call expedia to confirm my stay had ended because expedia had extended my dates rather than provide the add-on rate normally used by the hotel. These latent revelations became impossible to resolve because the 800-expedia number was not functional from Ireland. Hotel assurances that my abbreviated hotel stay could be confirmed by a later call to expedia have been dishonored.

I have been a member of expedia for several years now and I have just received the absolute worst service with them, that in my mind, is almost unexplainable.

On Friday, Oct 3rd, I called one of their numerous call centers to cancel a reservation. I was informed that I could not receive a refund because my ticket was non-refundable. When I purchased my ticket with Expedia it never stated the ticket was non-refundable while I was purchasing it, I even read the rules and regulations. The only time it said the ticket was non refundable was after my purchase. After I argued this point with one of their operators, he decided to hang up on me. I then called back and spoke to a delightfully young lady who understood my point after she walked through the website with me. She transfered me to her supervisor who left me on hold for twenty minutes, then answered, then put me on hold again, and then answered only to hang up on me. I am now about an hour into trying to get my flight canceled and having ZERO luck talking to anyone with a clue. I call a THIRD time, again I go through the same long diatribe about the website and it's lack of detail, after which I get transfered to another supervisor 20 minutes into the call. I am now speaking with Supervisor Malory Legespi, or at least that's what she said her name was. Malory was by far the rudest of the bunch I dealt with over the coarse of the hour and half I spent on the phone. I asked to speak with Malory's boss and she flat out said NO and hung up on me. That's right, I called three different times, talked to three separate call centers and got hung up on three times. Total time on the phone was over an hour and a half and I never got the ticket canceled.

I waited two days and finally got someone to cancel my ticket. I would like to know a stateside number I can call and make a complaint. I am tired of dealing with overseas call centers. I will more than likely never Expedia again and will make sure that everyone I know and come in contact with hears about your terrible service.

I booked a room on Expedia.com. When I arrived to check into the hotel, I discovered that they had booked us in a different hotel location, even though my printed confirmation from Expedia clearly stated the location I requested. The hotel provided me with the reservation they received from Expedia, which is incorrect. I have called Expedia many, many times and spent hours on the phone. They frequently disconnect customers and put me on hold for long periods of time. I was promised a refund I never received, and when I call back I am told something different each time, always amounting to the fact that I must call back at a later time or date. I strongly recommend that you rethink booking any travel on Expedia.com. I will never do so again.

Booked flight to Detroit. Changed to flight in Chicago. Went to Chicago. Ask for invoice from expedia listing all charges. Received invoice for trip to Chicago. Filed expense report with company. Discovered later that 197 dollars for trip to Detroit were not listed. Have no invoice to submit for expenses for 197 dollars charged for trip never taken to Detroit. Called. Asked to speak to supervisor. Waited for 30 minutes and hung up.

Your sorry no good for nothing piece of *** sight should reward succinctness in explanations.