Expedia's AWFUL CUSTOMER SERVICE

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Category: Travel

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Wyoming, United States

Expedia's AWFUL CUSTOMER SERVICE Reviews

Frustrated February 10, 2009
Expedia's AWFUL CUSTOMER SERVICE
i'VE BEEN TRYING TO CHANGE MY EXPEDIA TICKET FOR 30 HOURS straight NOW. Their telephone is not working- (perhaps they've left it off of the hook) Their " so-called 24/7 email support " is virtually non-existant. They told me they'd call me and I've been on standby for 20 hours straight and no call and no response to further emails.

How's that for customer service from one of the largest travel websites in the world? Wow guys, pat yourself on the back.

P.S. Don't call it 24 hour service/7 days a week when it isn't;-)...How's about we'll get back to you no sooner that 24 hours but maybe in 7 days...if you're lucky.

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