After spending over two hours on the phone with the people at Expedia.com over their misleading and deceptive practices. Those practices involved airline tickets purchased for my family.

I have decided to sue Expedia.com for this.

I would like to turn this into a class action.

Please e-mail me with your airline ticket fiasco.

I used Expedia.com to book travel acommodations for my graduation weekend in Lynchburg, Va. I used Expedia's unpublished room rates to book a room for two adults and 1 child, age 15. After being charged $97.13 per night for a total of $291.40, it was revealed to be at the Days Inn in Bedford, Va. Unable to complete the transaction online, I called the 800 number where a reservationist verified 2 double beds in a non-smoking room. She could not guarantee the bed size because I requested 2 queen. I gave her my credit card information with the itinerary number before instructing me to return online because she was unable to input the card number. Under Hotel Rules and Restrictions, all bookings are final and cannot be cancelled, refunded, changed, exchanged or transferred; the hotel will require a valid credit card... in the name of the primary hotel guest; and while Expedia works to ensure that the amenities shown are available, we cannot guarantee they will be in service during your stay; the hotel name and exact location will be shown after you book; all rooms are guaranteed to sleep the number of guests you provided during your search, but we cannot guarentee the number of beds. I arrived at the Days Inn in Bedford, Va at 5:30 pm on May 12, 2011 only to find out that Expedia had booked a queen smoking room and paid $39.40 for Thursday night and $80.36 for Friday and Saturday. I repeatedly called Expedia.com, was put on hold for up to 2 hours and 45 minutes, and was disconnected 6 times. Hotwire called the front desk and was informed that the hotel was booked for Friday and Saturday. at 9:45 pm, I was given a double bed, non-smoking room and charged the difference between the regular room rate of $72 and the $39 paid by Expedia. The room was malodorous with stink bugs. the next day, I was told that I could remain in that room for an a, dditional $118.58. However, unable to pay additional monies, I was forced to take the queen smoking room for which I had paid $97.13. Because 3 people (75 year old mother, 50 year old graduate student, and 15 year old daughter) could not sleep in one queen bed, I was to be charged an additional $20 for a cot. By 7 pm the following night, my daughter was experiencing an asthma attack. The hotel office and Expedia continued to ignore my repeated requests for assistance, especially since the hotel was not filled to capacity and the room reservation did not accomodate the number of people specified. At the emergency room, my daughter was given a treatment and sent back to the hotel with an inhaler. She and I (both asthamtics) spent the night in the car. Expedia.com sent a private message informing me that my information had been passed on to the appropriate representatives. Yet, to date- May.19, 2011, i have not been contacted. I am now blocked from the Expedia.com website and unable to communicate with them online. When the 800 number is called, the representatives refuse to connect me with a supervisor or anyone in the corporate office. Complaint: false advertisement re: guaranteeing appropriate sleeping arrangements for number of guests provided; improper 3rd party contractual agreements- i should not have been charged extra for corrective services (room rate discrepancies and sleeping conditions); reeimbursement for additional expenses including medical treatments incurred because of Expedia's booking error.

I bought one of those unpublished rated and got into the Travelodge north of SF Intl. The bed had blood stains on it, a person wandering the grounds bugged us for cigs and money, and stayed outside our room. We left to go out. When we came back, there was police checking out the room next door. After an hour, there were more police, drug-sniffing dogs, and people being pat down outside the room. I called the front desk around 6pm and they said they didn't have a manager available. All they said they could do is put me in a different, smaller room. I called expedia.com... They spoke with the hotel and said I could take a refund and stay in the room. I said I wanted to leave and she told me that she would get in touch with some other department to find me other accommodations and no or same cost. After over an hour of holding and waiting, I asked for a supervisor that was very rude and told me that getting another accommodation was just never possible to begin with. Mind you, I am now with my friend in the car at night by the airport. It is cold and windy. I asked to speak to someone higher up in corporate and the supervisor was rude again and told me that they would just reiterate what was already told to me. After 30min, I finally got to speak to the corporate person named ?Alisha? She told me that I cant do anything except find a new hotel at a higher rate. I was treated very poorly for over two hours and I feel it was just because I only spent $50 on a hotel room because Alisha laughed at me when I told her I wanted a new accommodation. I had to travel back to Santa Rosa with my friend late that night. I will never do business with Expedia again nor will I ever recommend it to friends.

Did you know that Expedia.com and all other internet brokers buy the seats in bulk.

They have complete price control. A representative at US Airways confirmed it. So when you see "Bargain Fares" must be purchased in the next hr, etc. It's all crap.

They have tickets in hand and they're playing with the consumers.

And why are airlines able to sell the same type of seat at different levels of prices? Why does the same coach/economy seat on the same flight, same day, can sell for $500.00 one day, and $1, 500.00 the next day.

Buses can't do that. A bus seat is the same price, whether you purchased it 30 days or 1 day in advance. Amtrak sells their seats at the same price.

Expedia promises 50% discount for hotel bookings on the condition that names of hotels will not be disclosed untill after booking and purchase is unrefundable. Well, for a $123 room, Expedia charges $111. What a fraud. Do the math. 50%? Expedia should shut the misleading advert and make refunds. When you call customer service, you get threatened. Yes, Sky Chan made the threat when asked for a superior..."go to court if you are not satisfied...you'll loose." Expedia did not keep their side of the bargin, we should hold them accountable. You better beware before believing Expedian. Go anywhere but Expedia.