Experian keeps charging our checking account even though I've asked them to stop!

I got my free credit report in March 2011 and decided to go ahead get a membership with Experian for 14.95/month. The membership allows you to see your credit score, get notification of any changes or activity, etc. After a couple of months, I decided that I no longer wanted to do the membership anymore. At this point, I had been charged one charge in late March, one in late April, and one in late May (all 14.95 each). I called at the beginning of June to cancel my membership. The lady REALLY did not want me to cancel, and kept giving me horror stories about peoples' credit scores taking dives without them knowing and identity theft and yada yada yada. I finally convinced her that I really did want to cancel and was told that I would have no further charges on my account. I also received an email from them stating the same thing. Imagine my surprise when I check my bank statement in late June to make sure they didn't charge me again only to find not one.. but TWO charges at 14.95 each on the same day! I called Experian, and they said that the account in my name was indeed canceled but that there were two other memberships that had been opened on my debit card that were not in my name. They said that they could not tell me the full names, only the first letter of the first and last name, which I didn't recognize. I told them that I would NOT pay for this and that it sure was suspicious how everything was fine while I was paying for my membership with them in March, April, and May and the charges they charged for those months where exactly what they were supposed to be, but as soon as I cancel, all of a sudden there are two new memberships opened up on my card in other people’s names. Really Experian?! Talk about shady. Wow. I was honestly astounded. They said they would cancel the two memberships that had been opened on my card and would credit me back for two months. They said it would take up to ten business days to show up in my account. We'll see if they actually credit my account back. I have a feeling I may have to end up canceling my debit card if the charges keep showing up like this. DO NOT GIVE EXPERIAN YOUR CREDIT/DEBIT CARD NUMBER... EVER... FOR ANY REASON... EVER. Trust me.

I went on line for a free credit report since i was denied credit, but my acct was charged 14.95 for a reoccuring fee

The phone number for Experian leads to an IVR. Press one if your call is about denied credit based upon an Experian report, press two if something else. I pressed two, and got silence. After a while I called and tried again - silence. So, I tried pressing one, and got deeper into an IVR, hitting the request for a representative. Silence.
I figured they were trying to get me to give up, and did not have hold music. I waited in silence for 20+ minutes, and gave up. The other number that was listed for them goes to a company that cleans up credit reports for a fee.
Unless you go via snail mail, good luck reaching anyone, and good luck getting anything done. I have been trying for more than 10 years to get data from ID theft off my record, and it is still there!

Just like others, after requesting a non-annual report I kept getting charged $14.95 a month. Charges are presently under dispute through credit card company, but I took the time to file an FTC complaint. If more people would do this, the firm would be fined just like Verizon Wireless got zapped millions for accessing the web.