Express Credit Auto

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Category: Automotive

Contact Information
Oklahoma City, Oklahoma, United States

Express Credit Auto Reviews

SoldierswifeFoster July 21, 2011
Horrible customer service
This is the 5th bad review I have left today about this company. I searched "Express Credit Auto Reviews " in my google search box and have found SO many complaints it is hard to believe they still have a business. Their business is making money, nothing else. I am not going to type out our whole situation again but trust me if you want to know if you should buy from this company just search reviews. Their customer service department is NOT willing to help anyone EVER! No matter what your situation. If you can make EVERY payment on time every month and never be late or anything than go right ahead. For 5 years that has been me and my husband, NEVER late. This situation is out of our hands military pay issue and they were nothing but hateful. They were no joke just plain MEAN. At one point we called the Vice President of the company to ask him why we were being treated this way and we could hear the representative we have perviously talked to cussing about us in the back ground. If you feel like you deserve respect and consideration from people please do not go here for that.
Veronica December 18, 2008
Awful experience
We bought a car from this company back in May of 2008. We were having credit problems and they seemed like they could help. All of their cars were the same price! We paid $14, 999 for a 2003 Nissan Altima with 89, 000 miles! We signed the paperwork and then found out it has the payment device! We were not pleased! We have had nothing but problems with this device even when the payments were on time. A month after getting the vehicle it wouldn't start and when it was running the transmission was messed up, it is an automatic and wouldn't shift from first gear, etc! Finally got them to come get it and put a new transmission in it! We got it back about six weeks later and had to make the payments of course without a car to drive! We got behind a few months later because my husbands work got cut back to 3 days a week! We were caught up until last week when my husband was off work a week. The payment is nine days late and they are threatening to come after the vehicle! They don't want to work with us saying that this is our last chance at financing etc! I understand that but nine days late and they are going to repo! We are going to make a payment in a week if they haven't come after the car, I guess we are stuck with it but this place is horrible and rude and would not ever go back there again! Would walk first!

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