Express Home Services (flooring)

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Category: Home & Garden

Contact Information
4110 W. Washington St. Ste 100, Phoenix, Arizona, United States

Express Home Services (flooring) Reviews

Gene Knelange January 5, 2010
High pressure sales approach
Contacted company for an in-home estimate on laminate flooring and ceramic tile. Salesman
claimed that he didn't know the thickness of their laminate flooring. This is basic
information when reviewing laminate flooring. Salesman took an inordinate amount
of time to take measurements and come up with an estimate. Spent a lot of time
talking up his product and "selling" us on his company! We simply wanted an
estimate! He also spent a lot of time on paperwork involving financing;
wanted us to sign an agreement before he left. When I was reluctant to
agree on a deal because the price was too high, he used all sorts of
fabricated stories to make me believe he could get me the flooring for
half of the amount he originally proposed. He was worse than any
used car salesman I have ever encountered! I also know he was
trying to sell us an inferior product, as I looked at laminate flooring
at Home Depot and Lowe's Home Center. Both of those stores sold
a superior product for less money than this salesman wanted for
his inferior product.

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