I have tried to cancel my order with this company for the last 3 months and they keep sending me their product. That's 300.00 worth of money they got without canceling my order. I went to my bank and filled out a form to stop the automatic withdrawels, but somehow they managed to get another months worth of money. I called my bank and confirmed that they still had my form, and they said yes but it must have went through another branch. Hopefully I have that taken care of. I didn't send their product back because the way I have been treated as a customer I have no faith that they would even refund my money.