Beware of ordering any Free Trials over the internet. Here's my story:
Last month I signed up for a free trial of this product and received it 3 weeks later. When I opened the pkg up, I noticed a form in fine print stating that if I don't call them within 14 days from the date I ordered it, they would charge me 89.31! I immediately phoned them and asked them to submit a refund. The rep said they do not give refunds and offered me a second month for free. I asked to speak with her supervisor and she said "let me check to see if he's here", waited a minute and she got back on the phone to say that he was gone and she does not know when he'll be back. Right. I cancelled future billings and she gave me a confirmation number. I was very upset and said I didn't appreciate being scammed. She actually started giving me attitude for taking up so much of her time, then hung up. Inhumane to say the least. I should have read the fine print, I know. The story doesn't end here.

A week later, I was charged another $8.51 from Pricelimbo.com for a membership I did not authorize. So, I looked at the fine print again. It's in there too darnit.

I phoned Visa to reverse the charges and they said "It's legal" and they cannot do anything about it. But if you cancel and they charge you again they will reverse the charge. They also advised me to get the cancellation in writing (proof).

It looks like they actually ding you for three things, so beware:

1) Acai Berry supplement monthly supply $89.51
2) Pricelimbo monthly membership $8.51
3) Fit Factory monthly membership $29.95

There needs to be an Internet Law against scams like this getting away with robbery! And Charge Card Companies need to back it up.

Below is the documentation for the free trial under the payment info:
Website: http://extremeacaiberry.com/

"I understand that by ordering Extreme Acai Berry., I am agreeing to receive Extreme Acai Berry. for a 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-801-208-7490 within this 14-day period, beginning on the 15th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme Acai Berry. to be shipped at that time to my door. Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme Acai Berry.
Unless I uncheck the box above(if available), I would also like to take advantage of the the 21 day bonus trial to PriceLimbo for eight dollars & fifty one cents a month thereafter, should I choose not to call and cancel Price Limbo.

I agree to the (7) day bonus trial to Fit Factory for ($29.95) each month thereafter, should I choose not to cancel. For questions or to cancel, please call our Customer Support team at 1-866-407-1022 M-F, 9am-9pm, EST. . I understand that I may cancel any future shipments Monday through Friday by calling 1-801-208-7490. Our hours of operation are from 8am to 5pm MST.I understand that this consumer transaction involves a negative option and that I may be liable for payment of future goods and services, under the terms of this agreement, if I fail to notify the supplier not to supply the goods or services described."

I have been working on getting my funds applied back to my CCard for 6 months now. Originally I signed up for the 'free' trial offer which includes paying $3.95, then I received the trial product and canceled over the phone. I thought I was done with this company and did not think that the product had worked for me personally. Then when I was viewing my on line account I noticed an unfamiliar charge, once I looked it up I realized that I had been charged $89.31 from Extreme Acai Berry. I immediately contacted their 1-801-208-7485 # and explained that I had already canceled but still was charged. The representative advised that she would credit my account only after offering to send me additional products. I declined. I then received the product that I was charged for and marked return to sender. I waited a week and still had not received credit then called again. I spoke with a 'manager' this time named Monica who advised that she would credit my card and gave a confirmation # even. I still never received a refund and shortly after this I received an additional charge of $89.31 to my credit card and a new shipment of the product which I returned. I have called and written and e-mailed this company several times and will not stop until I get a complete refund minus the initial shipment fee for the free trail that I did use.

I recently watched Oprah and she raved about Acai Berry for weight loss. I decided to turn to the internet to try to find out where I could get this and how expensive it would be. I found a website that offered a 14-day trial period for only $3.95 S&H. I have yet to receive the product that I have paid for and have tried numerous times to contact the company to see where my shipment is and to cancel anymore monthly charges that could occur. You never speak to a live person, you just get a recording and music. So right now I believe that this product is better at losing your money than your weight!

I wanted to try the product so I ordered a sample in September. When I called to cancel the number that was listed was a fake phone number - kept me on hold for hours. The company has been charging my account for 3 months $89.00 per month. I will be filing a complaint with the FTC, BBB, AG's Office as well. Is there anything that the complaints board can do to help?

I am so so in need of help, i live in England and was silly enough to order a 'free' bottle of Extreme Acai berry tablets. BEFORE i recieved them to my home address i have been billed for nearly £70!!! i had no information to cancel the further orders as the first pack with the info in had not arrived!!! i have no idea what to do and have tried the phone number supplied which does not work, please please can someone help me??? i really cant afford this and dont know what to do, thankyou in advance, Cindy Povey.