On October 13, I was surfing online and found an ad about Extreme Acai Berry tablets, which had great reviews according to the website. I did read the fine print, and I scoured the web for negative reports, but I did not find any. So, I decided to give them a try. The trial period was for 14 days, which I reasoned was a good amount of time considering that there is shipping and handling involved. I went ahead and placed the order.

However, I didn't receive the product until day 11, which only gave me three days to try the product. That should have been my first sign to call and cancel, but since my work hours varied that weekend, I didn't get a chance to call until Monday (10/27), the 14th day of the trial.

So, I called early Monday morning, but the waiting time was too long. Then, at my lunch/break time, I called again. Guess what? No answer! So, I decided to call the second number listed on the fine print. Besides telling me that they had no account for me, they also told me that Extreme Acai Berry had another number that I could call.

So I called that number, and nothing. A message comes through my wireless provider that the number cannot be completed as dialed. I kept trying many, many times throughout the day, but I still did not get through.

On Tuesday, I tried again, and I finally got through. By that time, they had already posted the charge to my account. I tried to explain this to the customer service representative (CSR), but all she kept saying was that the agreement was that they would take the payment after the 14th day of the trial. Exasperated, I asked to speak with a supervisor. The CSR said there was no one else to speak to. I then asked for their physical address, making a decision to post my experience to this report.

I firmly believe that I could not get through to their customer service department because they wanted me to go through the trial without canceling in order to get their money. This is fraudulent, and they should be put out of business!

They offer you free trail and you need to pay for shipping with credit card.When you get product you need to unsubscibe within 14 days of order or they charge you $148 au .It took 14 days to arrive.When i tried call to cancil both phone numbers were disconected and couldnt contact them over net.So i have been ripped off for $148 au.

i called to order the "free trial", which cost $3.95, the charges for the full supply ($89.95) hit my bank account before the free trial got to my house!! that was not the only problem... i started getting numerous calls from different companies about free trials and being selected to receive gas vouchers, shopping coupons, you name it, and i started to notice a lot of different charges to my bank account that i know i didn't purchase!! luckily, i check my account daily and was able to stop most of these charges from going through, but for those who do not have internet access to their account they may end up with over $300.00 worth of charges for products they never ordered. i also ran into a lot of problems cancelling these products. i found out that i had been automatically enrolled in some sort of fitness program as soon as i ordered the free trial for the acai berry, as well as some sort of shopping points program, legal program and i don't even know what else. make sure that when you call these companies they cancel any memberships that they have enrolled you in. you will have to ask, but they are usually able to cancel at least 2 memberships per phone call. here are some of the numbers that i have 877-859-1069, 877-350-8480, 800-475-1942. they are only open monday thru friday, and you will be on hold. they will also try to talk you into extending your "free" trial, so make sure you stand firm.

This mob and their product are a f**king rip off only because you can't contact them to cancel your order. So f**k them I cancelled my credit card and if you have ordered the product I suggest you do the same thing.

yes this too happened to me but basically all you can do is call ur credit card company or bank and explain your situation and get a new card number. the more people turn them in the easier it will be to catch them and send them to jail for fraud. so make sure you do this