I realized as soon as I ordered that this was a rip-off and called and canceled. They assured me that it would be cancelled. Received the sample on the 23rd of Dec. - 15 days after I canceled. Tried calling but was unable to get through. Credit card was also billed that day for $89 + exchange! Called again and got through on the 31. Was told that they would not reverse charges as they did not have a record of my calling them. They did say they had now canceled my account. Received the actual order yesterday which I will be returning today in registered mail as advised by my credit card company.
Had also order WuYi Source Tea at the same time and canceled at the same time. They also billed. Called and they advised that they could see that I had my postage amount refunded and they assumed by that that I had also canceled my order. Advised me that they would reverse the charges. Will have to wait and see on that one.
Anyone have any idea how to stop this and get our money back?