This is hands down the worst, most poorly operated gas station and customer service in a gas station/car wash that i've ever experienced in my life. With gas over $4.50 a gallon, i opted to get a car wash so i could get the discounted gas rate of $4.30ish.

WRONG. I went to the car wash, paid, got my car washed, then pulled up to the pump. I specifically asked him if the car wash for $4.95 counted towards the gas and he said yes. I went inside to pay and show my car wash receipt and they said it didn't count because i didn't come inside and buy them together. The indian manager for the car wash was there and did NOTHING to fix this. he practically laughed in my face for not knowing in advance to buy the wash and pay for the gas at the same time. this gas station is a complete scam, rip off. they purposely lure customers in with the promise of a lower gas price with the purchase of a car wash, and then DONT GIVE IT TO THEM. false advertising at its best.

i promptly said f this, peaced out, and got my gas elsewhere.

So my sister and I go to the Exxon station located at 5420 North MacArthur Lane in Irving, Texas because it has a car wash. My brand new truck is dirty and we are in a rush to get it clean before going to pick up a family member at D/FW Airport. It is 11:30pm on a Friday night and I go inside and put down $24 cash on the counter (the clerk, name of Dawn, would not take my $100 bill saying she could not make change of any kind) and so I get $18 worth of gas and get a code for a $6 car wash. Drive to the car wash, put in the code, green light comes on indicating to move forward to inside the wash bay, green light turns off and there we sit...nothing is happening...a red sign then lights up saying "Car Wash Not Ready" and there we sit some more...nothing, and it becomes obvious that the car wash has malfunctioned. So, I pull my truck back to the Exxon Station "office" and tell Dawn to please give me another code because the car wash did not work, even inviting her to look at my dry & dirty truck as proof. and what does Dawn say, "I am not authorized to refund your money or give you another code for the car wash !" Dawn tells me that the following Monday her Manager, named Fran, will have to talk to me. Can you believe this BS! Exxon, a company booking billions of dollars in profits, basically steals my cash right out of my pocket for a car wash that malfunctioned, and then one of their employees tells me she will do nothing to correct the problem. Moral to this story, pay for an Exxon car wash at risk of being completely ripped off!

I went to the the Exxon Mobil gas station at 1960 Mt. Prospect Des Plaines, IL 60018 this morning(9/15/2010) at approximately 7:00am. I authorized my card and looked for the gas nozzle but couldn't find one.All of a sudden gas starts gushing from the unattched section of where the hose would normally be. There was no sign or any cones to warn me of this. By the time i realized this gas was on my clothes and the side of my car. I quickly moved my car and had to tell the attendant to stop the pump. There wasn't a manager i could make a complaint to at that moment. I am extremely dissapointed, aggravated and quite upset that this happened. Not only was this dangerous but it could have been easily avoided if signs were noted clearly for customers not to use that pump and THE PUMP ITSELF SHOULD HAVE BEEN SHUT DOWN!!! I have been a customer of Mobil for some time and was caught by surprise by this level of service. I am looking to get a refund for the gas i never obtained and seek other charges for negligence. I don't look to being a customer in the future since this not only put me in grave danger but also other cars/people around me!

I GOT A MESSAGE THAT YOU HAVE WON 7, 00, 000GDP FROM EXXONMOBIL 2009 MOBILE DRAW. IS THE MESSAGE SENDED TO ME IS REAL OR FRUADULENT. IF IT IS REAL THEN WILL I GET THE WINNING PRIZE AND HOW

None of the eight pumps have had receipt paper for the past several months. If you want your receipt, you have to go inside and wait in line for five minutes.
There is a jerky feel to it as it pumps about one gallon a minute. So I'm standing there waiting about 10 minutes just to fill my tank up. This situation has been on and off but mostly on.
The only good my constant complaining to the people that work there has been two free drinks. But I am seriously tired of it. The only reason I come to Exxon is because I own stock, but I don't think I can wait another 20 minutes just to fill up and get my receipt again...