Bait and switch says it all. I went to the Savanna, Ga store because my wife saw the sign that says 2 pair for $78. We drove an hour to get there, an hour home. My glasses suck, now I have to drive 2 more hours to take them back. It'll take 7 day to make the lenses that I want, and then I have to drive 2 more hours to pick them up, so now I have 6 hours & $276 in a pair of glasses that I hate.

I said that I did not want progressive lenses, the sales person said that it's all they have in stock and he would switch them out if I did not like them, so Monday morning I will switch them out. Then wait 7 days to have them made and then drive back over to Savannah to pick them up. When I went back to pick them up they were just handed to me and not even fitted to my head.
I should of just gone to the local eyeglass place and spent the extra money (and not really that much more) and gotten what I wanted instead of what was pushed on me by the sales person. I would of had personalized local service that I can take them to be fixed when bent, lose or broken instead of having to drive 2 hours round trip to have them repaired at Eye Glass World.

I wish I had listened to my inerself and not bought them at Eye Glass World.

I received eye glasses on 12/12/08. They charged me for bifocals, which was incorrect, therefore they remade my glasses for single vision, but they charged to my credit card the amount for bifocals. Therefore they were supposed to refund me $30.00. I kept calling store because they never refunded me, so about 3 weeks ago, the store said they did everything on there part, for me to call customer service at 800-584-4150 which I did and left message but no one ever called me back.