EyeBuyDirect

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1 stars
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Category: Lifestyle

Contact Information
United States

EyeBuyDirect Reviews

Liberty82582 March 2, 2011
Poor customer service
I ordered my glasses from eyebuydirect.com on 12/17/2010 they say that it takes 10-14 days... wrong! Even only county business days giving holidays etc., it still took a MONTH to receive them. At that point I fugured I had already paid $70 it would have been worth the extra $30 to get them from a local vision center in an hour! When I got my glasses I was disappointed in the quality but figured I'd give them a chance anyway since it took that long to get them and I really needed them to see lol. After about 2 weeks the screws started coming loose. I took them in and had them tightenened. On day 32 of having them they literally fell off my face. I contacted their customer service, I was told that I had only 14 days to send them back and they would not take care of it. Then they told me for an additional $49.95 + shipping and handling they would do a one time replacement! Why on earth would I want to actually pay MORE money for what I had already paid for that fell apart!?!?! Cheap product, poor customer service! Warn everyone one you know!!! DO NOT BUY FROM EYEBUYDIRECT.COM they WILL RIP YOU OFF!
Lobtec February 17, 2011
Defective Eyeglass Frames
I purchased prescription sunglasses from this vendor. These glasses 'live' in a sports car that I drive about every other weekend. I went to put them on and the left temple came off in my hand. This would have been the tenth or twelfth time I had worn them. I contacted the company who informs me that they have a 14-day return policy and after that, you are on your own. (They offered me a 10% off deal to buy more substandard crap.) Buyer be ware -- these are cheap Chinese frames that offer no value -- only cheap prices. Check warranty first -- if they don't offer one, stay away.
mrobzee February 5, 2010
unusable quality
I purchased a pair of rimless glasses, had them for 1 week, dropped them and the lens broke in half. I am 50 years old and have been wearing rimless glasses for 25+ years and never had this happen. The lens's are supposed to be polycarbonate plastic to withstand the added stress of the rimless design but as with many things made in china coupled with deceptive advertising these glasses are of inferior quality and completely useless.
Dezelsky1 October 5, 2009
Defectice Glasses
Bought a pair of rimless glasses from them. Only wore them once or twice a week for 9 months and the arm fell off. All i wanted them to do was loosen the screws and put the arm back on. They said they couldn't do it and that their guarantee was ony for SEVEN DAYS!!! Then they hung up when I started to complain!! I will NEVER buy from them again!!!

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