Eyepothesis
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1 stars | | (54) |
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Category: Lifestyle
Contact Information United States
eyepothesis.com
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Eyepothesis Reviews
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Vicky Rupe
January 25, 2009
canceled but was still charged
I receive a free trial, however I did cancel my order. My card was still charged. I am far from being happy. I did however contact the attorney general so It won't be long before this company will be contacted. If anyone else and I know you have please help by also contacting the attorney general's office.
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msh
December 12, 2008
charging my account
The Eyepothesis company has a product with a "free trial" period of 10 days from the day they mail it. However, if it takes 4-5 days to get to you and you don't cancel the day you get the product, by the time you find someone to cancel, it's too late and they charge you $78.00. I called the number on the website and on the box and the person who answered the phone said it wasn't the right company but was able to give me the right number. I called and they told me to cancel on the website. So I did, got a confirmation that said I would not be charged and the next day, I got charged. Then when I called back they said I cancelled too late and then they hung up on me.
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SANDY WILHELM
December 12, 2008
Credit card charged for item that was never received
On 11/24, I saw an advertisement in a magazine for Eyepothesis, a product that is supposed to relieve dark circles, bags, etc. from underneath the eyes. The "Trial Size" was a cost of $2.87.
On 12/3, I had a charge on my credit card for $78.41 from eyepothesis! I never ordered anything else and never received anything.
On 12/12, I called the number that was on my credit statement for eyepothesis 303-410-4200. When I called that number, I was told by Reggie (no last name) that I must call back in 1.5 hours to report the scam because they were in a different office and wouldn't be in until then. (I never used the word "scam" so I'm assuming he has received other calls on this.
I called back on 12/12, (over 1.5 hours later) the same number 303-410-4200 and was given another number to call, 866-711-2829. I spoke to Devin who informed me that when you order the trial size of the product you are automatically enrolled in the automatic ordering, every month. This is outrageous because if there was a notice that by ordering the trial size you are automatically signed up then I did not see it! AND, I NEVER RECEIVED ANYTHING!
Now, about the $78.41 charge on my credit card, I never ordered this, I never received the product and I am appalled at the blatent/dishonest way they rip people off.
Devin explained to me that if I sent the product back that the $78.41 would be credited. She gave me the tracking number of my "trial" product and told me to track it down for a full refund OR she could credit my account for $45 within 24 hours. Because of my distrust now, I opted for the $45 credit within 24 hours because I did not believe I would ever see a full refund. If they do credit my account the $45, which I do not have high hopes for, I am still out $2.87 plus $33.41 (the remainder of the charge on my card after the $45 credit (providing it comes off) for a total of 36.28.
Please feel free to call me to discuss if you need to.
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vertisucks
December 11, 2008
scam
Company is a scam. This online ripoff company markets products Ivory White Bella Brite (same product), Eyepothesis, Ultimate facial, Bella Clear. All ship from the same warehouse at 6205 lookout road. If asked they will tell you "many companies ship from there' but only one company is in charge called convertis llc. Company is in such trouble with BBB and AG has had to stop shipping within Colorado. If you report them, not just threat to report them to BBB and Attorney General they will refund the money they took from you. Don't fall for free gas scam either...if you are offered gas rebate or partial refund they are still within timeframe that you can get full refund. Gas rebate is a monthly coupon that has to be sent in for 10$ at a time...Please report this company to the BBB and AG so that they cannot profit from their cheesy marketing scams.
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