WELL I WAS PLACING AN ORDER AND I HAD SELECTED THE FRAMES BUT I NEEDED MY MEASUREMENTS AND THE SALES PERSON AND I AGREE THAT I WILL CALL HER ON THAT BUT DON'T CHARGE MY CREDIT CARD UNTIL I GIVE HER FARTHER NOTICES SO THAT WAS SAID AND AGREE BUT THE NEXT DAY I WENT ON TO CHECK FOR THE INFORMATION AND IT SHOWED ME MY CONFIRMATION NUMBER, I CALLED AND THE UNPOLITE MANAGER TOLD ME TO GET THEM AND SENT THEM BACK UNTIL I GET MY RX DONE I EXPLAIN TO HIM ALL THE ABOVE HE YELL AT ME AND TOLD ME THAT I WAS GOING TO BE CHARGED $40.00 ON MY CARD WHICH THEY WEREN'T SUPPOSE TO. MY COMPLAINT IS THAT I SHOULDN'T OF BEEN CHARGED AT ALL .SO NOW I HAVE A CHARGE OF $40.00 WITHOUT BUYING ANYTHING ? PLEASE TAKE NOITICE OF THIS MATTER . THANK YOU MS.VARGAS