I have never dealt with such a rude lying nasty manager as I have with eyetown. I order my prescription sunglasses for my Christmas present which cost $700.00. I got them 2 days before leaving on vacation so I didn't have time to deal with the wrong prescription then. I called the manager her name starts with (Ma) when I returned and she said they would do nothing about it;. I took the glasses to my own doctor to check they put the wrong lenses in and didn't put the coating on that I had order!. I have been dealing with the BBB|. The BBB finally got Eyewear Town to agree to have me send them back to be fixed:. Well guess what I FedEx them to the manager and a signature was required;. I called eyewear town today and they claimed that they never received the glasses back, so I called FedEx to see if anyone signed for them and guess what they had 3 days after I sent them back/. They are nothing but LIARS and SCAM ARTEST!!! I am now having to deal with the BBB and they have suggested that I get a lawyer:. What ever you do PLEASE DO NOT BUY From them you will just end up loosing your money and having to deal with incompetent people who lie cheat and steal your money and enjoy doing it

DO NOT USE THIS WEB SITE!

I bought a pair of Christian Dior sunglasses and the total including shipping to Australia was $250, Shortly after my purchase I recieved and email saying the pair I bought were damaged could they send a different colour, I replied on the SAME day and said yes then on the same day i recieved ANOTHER email saying I took too long and they sold that pair and I am to choose a different style.

I told them I was replacing a certain pair that was stolen from me a few year earlier and was not interested in a different style and asked for a refund.

I heard nothing for over a week so I sent another email again requesting a refund and the response I got was "we had a computer glitch and now it wont let us refund you please choose a different style."

I WILL be taking this matter further!

SHUT THIS SITE DOWN!!!

NOTHING BUT THEIVES!!!

Received sunglasses from this company. They were sent from a residential address in the U.K. On the boxes’ customs declaration said they were “used sunglasses”. They were grimy and the box smelled. They came with no carrying case, no cloth and no certification of authenticity. They were only bubble wrapped with white medical tape, and left loose to bouce around in the the box . Eyeweartowns’ own testimonial said "They come complete with certificate of authenticity, protective case and dust cloth". I called some guy who obviously ran the place and he said he would send me these things. They sent me a box which did not fit the glasses. Nothing else. I said I wanted to return them. They gave me a RGA number and told me I would have to do so at my own expense. I did so at my own expense. They then charged me a $100 restocking fee. This for shipping me something incomplete and not what I purchased.

To re-iterate, I was sent a pair of glasses wrapped in bubble wrap the closed shut with white medical tape from a house in the U.K. They were grimy and smelled of cigarettes. The glasses had no case, no wipe and no certificate...Just as if they were being haulked on the streets of London the day before.

I am going to place this on every complaints board and review site I can until these sleaze bags give me my money back.

I recently bought a pair of frames form EYEWEARTOWN and not only did they took forever to ship the item, they had to source it also. why would you false advertise items u don't have and then try to sell your consumer another product.

And on top of this they don't want to compensate you anything, I had to argue for free shipping, which i ended having to pay half.

I'm so sorry that i didn't found out about this site sooner, then i would have had some knowledge as to who and were are the best sites to shop.

I WILL NEVER SHOP WITH YOUR SO CALLED COMPANY EVER AGAIN!!