I ordered one set of the ez comb-April 14th the set cost came to
23.98 that was with taxes & shipping - a dvd was with the kit.
I just recieved it... they are awful+ first time i tried to use one it broke..
This so called company turned
around and charged me another 88.91...that i never ordered...
They had my credit card number & send me 6more+6 dvd...
To my way of thinking they just decided to steal...i finally got
to a human being & she was very rude saying i DID order them&
either send them back or i was stuck with the $88.91...she was so
vague... so i knew even if i send them back, nothing would be
taken off my bill...they would just have 88.91 to send to another
unspecting person...so i have all these pure junk combs..called my
credit card company-they are putting a dispute on the 88.91
if we all banned together for them stealing ... i would love to put
them out of the scam business ...how do you feel? my cell + 734-502-2827

March 5, 2009 I ordered a set of 3 ez combs (Caramel, Bronze & Dazzling Silver) for my wife,
at $10.00 + $6.99 S/H.($16.99)
Sunday 22nd I see a pending amount on my debit card for $23.98.
Monday I call my bank to see what this amount is for ...They give me the above toll free number, I call, and it's for the ez combs that I ordered back on the 5th . I asked the customer service person why I was being charged $ 23.98 for a $10.00 item +s/h. Her reply was "It's for the Free ez comb (Bermuda Black) & Styling DVD' You have to pay seperate S/H for these items" My reply was "I didn't order those items" " Has this order been shipped?" Her reply "NO"...My reply "then I would like to cancel the entire order"...Her reply "Well Sir I can give you a $5.00 discount" ..Mine "No just cancel my order".. Hers "I'm sorry sir I can't".. Mine " Let me get this straight, You haven't shipped this order, it's still sitting in your warehouse and you can't cancel this order, because why?" Hers "I have no way of doing so"
After about 10 min. of arguing this issue with her I ask to speek to a supervisor, Her reply "there isn't a supervisor here today & if there was they would tell you the same thing.' 'I can give you a RMA number so you can return it"
Now I see were this is going, I ask her "When I ship these Items backusing the RMA number you refund the $10.00 back to my debit card & you'll keep the $13.98 because of course the shipping &
handling isn't refundable + I have to pay the shipping cost back to your location?" Her reply" Yes Sir!
How much do you think a couple combs with elastic attached & a DVD that I didn't order in the first place are worth?
Thank you,
Joe Timmerman
<[email protected]>

ordered this product after viewing the TV ad. $10 for 3 combs plus $6.99 S/H - total $16.99. waded through LONG automated ordering service that kept offering various other products for additional money. had to remain silent during these extra offers or you would be charged for them. after a month, finally received a DUPLICATE ORDER with an enclosed invoice for $40.79. Called to complain and waited for a full 15 mins. before they picked up. the woman insisted i ordered 2 (which i did not), then said that she could offer me $10 credit to keep both orders - which would still have cost me $30.79 when i only authorized $16.99 to be charged on my card. i told her i didn't want the duplicate order and she finally gave me a return authorization #, but said they would only credit me $10 for the 3 returned combs and not the S/H, which, again, I did not authorize on a 2nd order. Since i ordered with a credit card, i have disputed the charge, and told my credit card company to only authorize $16.99 for the 1 order I placed. Remember, when placing orders with credit cards, most credit card companies will reverse disputed, unauthorized charges for no charge.