Fraudulent charge of $434.35 showed up on my checking account today. We've never been in contact with this company or any of its apparent sister companies so I have no idea how they got my card number. My card has not been stolen.

EZ Smoker couldn't find this fraudulent order even when searching by our VISA card # that the ordered was charged on. They repeatedly asked for our zip code and name even after I explained that they wouldn't have made the order with my info since it was fraudulent.

When I asked to speak with a supervisor, hoping to get more information, I was given the same run-around by her as well. How are they get away with this over and over? There are several overdraft fees on my account know and it will take days for this to be rectified with my bank. Meanwhile, all of my funds are frozen in my account until this is resolved.