Had first month free, asked employee when do I pay for the following month. Was told that I will be getting a bill in the mail for september. I waited all throughout september for the bill nothing in the mail. Recieved a bill October 4th stating that I owe month of September and october plus a 50 penalty fee for not paying Sept month on time. Called Ezstorage to complain that I never recieved a bill for September they laughed at me and told me that they dont send bill's out. Told the manager I was told by his employee I would recieve a bill that's what I was waiting for. Told me that I was lieing and his employee would never say that.My girlfriend heard him say that as well.I felt like I was scamed out of 50. I paid the fee because I dont want my credit to be effected but am no longer doing business with them.