I was looking to buy a camera from Craigslist and I was prompted to this www.ez-transactions.com website by the seller because I never heard of it. The website looked and is legitimate, but the lack of a phone number on their contact us page almost made me changed my mind about buying from them. I started and completed the transaction in about 4 days but I don't think it's normal for such a company not to have a phone number when they sell on eBay and Craigslist. I think a lot of new customers are backing out just because of this lack of customer support. I have to admit that they answer fast by email but it's one thing to talk to a real person and another to just email.
However, I have received my camera and the service is OK but not that great as they say it is.