I don't understand ezeego's polcies.They have fine and charges for their own faults too. when i tried booking tickets.. i got debited into my account but the tickets were not confirmed. There was no withdrawl from my side but failure from Ezeego site to provide me with ticket. When i called up, customer care executive said you need to pay etc 200Rs as tax. Why wasnt it deducted when i as doing my trasaction that moment itself. And then i asked for refund.Now when i get funds, 100rs is deducted. Thanks very much for this. I now know how unproffesional this organisation can be. For what service this charges are cut. When i got no confirmed tiketing booking, and their was a failure from ezeego's site why the customers have to pay any charges.

I will make sure that never in my life i will book tickets through this site and advice the same to others..Thanks very much to organisations like Ezee Go.

I booked an Indian railway ticket as per the details below:
PNR No.: 246-3353139
Booking ref no.: EZR-2009-475289
Invoice No.: I-2009-128794
Train: KARNATAKA EXP
Travel Date: 20-Oct-2009

Since I changed my travel plan, I cancelled the tickets on 10th Oct 09. I received the acknowledge mail for refund from Ezeego on 14th Oct 09.
Here is the summary of refund details:
Total invoice amount : INR 8390 /-
IRCTC cancellation : INR 1977 / -
Ezeego1 handling charges : INR 120 / - ( INR 20 / pax )
Net Refund : INR 6293 / -

As you can see, there is an IRCTC cancellation charges of INR 1977/-
Since ticket was cancelled well before the travel date, cancellation charges as per IRCTC rules for 3 AC ticket should be INR 60/- per head.

That’s make total IRCTC cancellation charges as INR 60/- for 6 people. I.e. INR 360/-

I am seeking clarification on this from ezzego for quite some time now but they came up with same refund details without using their mind to see there is a difference of 1977 - 360 = INR 1617 for no obvious reason.
Either customer care is too naive to find out that or too smart to overlook that.
I even talked to customer care over phone but they are pathetic too and did not help either. Its sheer waste of money and time.

Requesting all to avoid using service of this fraud and stupid company called EZEEGO1.COM.
Actually they should go out of business easily. Thats the meaning behind their name.

I booked a ticket from Bangalore to Delhi on 25th May, 2008 by ezeego1for Spicejet flight on 28 May, 2008 (Departure time 9:25 pm amount Rs 4262/-) though ticket was not booked. The transaction got failed but amount was debited from my debit card. I send all the details of my debit card, bank statement showing debit, savings bank account no. linked to debit card on 25th May itself

Since then I have been following up with ezeego1 and written several complaints at [email protected]. Nobody is replying to those mails and every time I am getting a new complaint number, I have got complaint numbers 41331, 41414, 41857 & 44375.

Initially i was told (when i called on toll free no.) that my refund would be done within 7 working days, then. My personal advise. Don't ever book with ezeego1 bcoz if the transaction got failed, you will be harassed by ezeego1.

I booked a ticket through Ezeego1. Which claims the best portal for online tickets. I booked the ticket for 2 adults and 1 infant. But they booked the ticket for 2 adults inspite of charging the whole amount to me. I had to pay 1000 Rs at airport for the infant.

Beware while booking with ezeego1.

I had booked an airline ticket on the site. The site took up my card details and then the screen vanished. I assumed that the booking had not happened. However my card stmt showed that the amount has been deducted from my card. I wrote several emails to them but no reply. I called them an waited till one and half hours but they would just keep the line on hold. I suspect that this is a fraud site.