This company withdrew $69.99 from our acct. with out permission. We've never heard of them so I began contacting them in reference to a refund, that was SEPT 18, 2010. As of today NOV 9, 2010, still NO REFUND. I have spoken to customer service numerous times, left voicemails back when the answering machine was actually taking messages, and we have emailed them. They will all tell you the same lies, their scripts are rehearsed, they can't give you any additional information. It as been hell!! The phone number listed is 877.235.6970, they are listed in Panama but some of their info. comes from Singapore. The web address hasn't worked the last few days so I am still attempting to contact someone who can actually do something about it! We are open to any suggestions!! WE DIDN'T AUTHORIZE THIS AND THEY DON'T CARE!!!