i am currently a new customer to F P & L utilities. however we had an agreement at initial service, " i get to pay 278, after running my credit and if i signed up for there auto bill pay, i get $100 off, i did for the price break, however, i am unemployed and cant control when unemployment loads my card, so i defaulted after the second attempt for the withdrawal, my deposit went back to its initial amount and i paid all this and now i am getting an additional deposit billing and is being told that it was understood upon initial agreement which i am telling them all i was told of was the basics and not an additional if i failed to pay on time or anything, i see the adjustment being the reverting back to it's full amount plus late fees that i understood but a new bill after paying the old already, i suffered the consequences and paid in full so i don't see in any part of our agreement both verbally and physically. i need someone to look into getting a class action going against them for both monopolizing, and as well as personal suffering losing power with a pregnant wife while being unemployed. this is sick... i am only one person, i dont see the need for paying more than one deposit for one person and one address... stop worrying about deposit and start worrying about usage... one flat deposit, one time charge that's what we are moving forward towards now... FULL TIME... PUT AN END TO THE MADNESS!!!