I was stupid - I paid cash ($60) for ONE magazine and I paid cash so this person could get extra points! I even took her with me to my ATM! dumb dumb dumb Once I looked up the magazine online after she left I realized the magazine was for TEENAGERS and I'm 55. Immediately the next day I faxed a "request for cancellation" and refund - to date not a word. I faxed these jerks daily for almost a week with no reply. I went online with American Cash Award and have left numerous emails and no word...I even mailed via USPS a letter to American Cash Award and nothing. Who can I file a formal complaint with? Is there some federal gov't agency I can complain to? RIPOFF!!! do not do any kind of business with FACE Off, Inc or with American Cash Award!!! SCAMMERS!!!