factoryoutletstore
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Category: Electronics
Contact Information
Minnesota, United States
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factoryoutletstore Reviews
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David G. Hogan
July 15, 2011
Used and Abused
I ordered a Plantronics Discovery 925 Bluetooth ear bud. It was advertised as "Brand New". When I removed the bud from the case I could see several chips around the USB mini socket, around the unit head and a huge chip at the end of the microphone boom. 20 minutes after taking it out of the mailbox I spent 30 minutes holding on the phone waiting for Customer Service. I was told there must have been a mistake and a "Return" form was emailed to me. Hmmmm 15% restocking charge and I pay the shipping charge to do so. I have submitted the issue to PayPal, and will send the unit back today. I have ordered the same unit from another source.
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joe thanks
July 6, 2011
defective merchandise
Should have checked for complaints in advance. Bought a Plantronics voyager pro bluetooth headset advertised as new, not in original packaging. Worked one day then battery died. Will not hold a charge. Advised by Plantronics that factoryoutletstore.com is not an authorized seller, which is fine. However, also indicated specifically that they have received other complaints about Plantronics items sold by this website. Avoid was their recommendation. FOS.com did immediately send return authorization form to my email address. Returning for refund. Will update if refund is not posted in 3 to 5 business days as promised.
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MicH64
January 26, 2010
Wrong producted shipped
No.1 Product was shipped to wrong address.
No.2 Call to say I didn't get the product because they shipped to wrong address
No.3 Then the company shipped the wrong product, it didn't have the connector to plug in to the car cigarette plug, and would'nt take it back because I didn't have the original packaging. I will NEVER do
business with this company again.
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Denise Detroit
June 22, 2009
Keeps your money, no refunds
Do not buy from this Internet store. They lied about the product specifications. When I was told I could return the product, they never issued a refund. Pay Pal has been trying to resolve the dispute and the company is ignoring their emails. Do not expect a refund. Do not expect a truthful explanation of a product.
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