We switched from Fairpoint to Comcast over two months ago, but they continue to bill us for service. We cancelled at the time of conversion. It has been extremely frustrating trying to reach a person who can help me as I've called 7 or 8 times and either been disconnected or on perma-hold greater than 15 minutes. It's a sign of a poorly run company when you can't get through to a person to cancel their service.