Fairweather

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Category: Lifestyle

Contact Information
Calgary, Alberta, Canada

Fairweather Reviews

Oster June 26, 2010

Insulted the customer

Yesterday I visited Fairweather store in Square one mall, Mississauga .

I was trying slippers and size was different and it was not convenient to wear them so I checked many slippers, one of your employees who is a Indian came to me and asked me to keep it back once I am done and other Black female came later and shouted at me for creating a mess.

Is this way you treat your customers and I was insulted in front of everyone.

I am planning to make this as a complaint in general board .

They asked me to leave the shopping as thats the better option for me.

sst December 10, 2008

Refused help when $125 Credit note misplaced

I had a credit note worth $125 from Fairweather since i returned a purchase. I misplaced this note and now fairweather refuses to issue me a duplicate. i am willing to show proof of purchase through my credit card by which they can pull up the record of the certificate on their records. but they refuse to help point blank! I find that unbelievable and very unreasonable. the lady i spoke to said that when they scan the credit note they can see a record showing that it is a credit. however, if i loose the credit note they treat it as a purchase that was made and thats it. this is unethical and terrible customer service!