fallas

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Category: Other

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United States

fallas Reviews

non spanish speaker February 13, 2011
customer service
on feb 2011 i made the mistake of shopping at fallas ... i was excited about the price of their t shirts that i decided to purchase 7 but my excitement was short lived. when i went to pay for my t's the cashier rang them up and i paid w/ a debit card i asked her about their return policy she did not understand my que because she did not speak english... i asked her to ask someone else to assist me and when she found someone she also did not speak english by this time the line had gotten much longer behind me. so i told her nevermind just give me my bags. both ladies were rude, unprofesional, no customer service skills at all . all i have to say is if you plan on shopping there make sure you know spanish or have a spanish-english dictionary handy. dont get me wrong... im going back because their prices are fab! but im bringing my mexican freind!!!
makesmewonder November 15, 2010
customer service
i like the store prices, but if they want to keep customers you figure they would hire people with a good additude.they also need to hire people who could talk with the costomers, understand them and not stand there with a blank look in their face when you ask them a question. i see alot stuff wrong with that store, apprently they dont care about law suites.i mean theres always hangers on the floors shelves hanging wrong, so if a person is to fall then their gonna be crying!!! i guess what they need is good manager to take over and set the store right. dont just hire any body, remember the employes are the ones who half interact with the customers. come on people if your gonna run a store take pride and do it right...
herrington October 19, 2010
trying on clothes
Seriously, why are they selling clothing that you can not even try on? If you get the wrong size you can not even get your money back. The store gets you to spend your hard earned money and then they will not even let you have your money back if you get the wrong size its just nuts. I will never spend another penny in your stores. I promise to tell all I know and to place ads on my facebook stating your financial jibber when it comes to returns.

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