Fannie Mae SE Regional Office

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Category: Business & Finances

Contact Information
Peachtree Street Atlanta GA, Georgia, United States

Fannie Mae SE Regional Office Reviews

DWright6270 January 25, 2011
Fannie Mae Agents are deceitful
Never had I known so much pain until getting the news from Xeron Pledger, Fannie Mae representative, that my home was foreclosed on by the Investor whom just happened to be Fannie Mae themselves! I had been in a "supposed" modification of my home loan since June of 2010. I had traveled the coat tails of Fannie Mae reps in this office and been handed from one person to the next. One person would take my intake information and then pass it on to the next person who would then ask for the same documents and forms again. Finally Xeron Pledger advised me that he would be in DIRECT contact with EverHome Mortgage company on my behalf. He told me to complete every additional document EverHome came back acting as though they lost or didn't receive. I was even advised by Mr. Pledger to increase my debts amounts on one finance sheet which would show a greater need for the modification. I advised him the bills I had were the bills I had no more no less. Fannie Mae allowed EverHome to stall up until three days prior to my foreclosure sale. EverHome called me on a Friday 09/03/10 at 2pm Est advising I needed to send $1280.00 in the next couple hours (this had to be done prior to the office closing at 5pm). I immediately called Mr. Pledger advising they were demanding money saying it was Fannie Mae who was requesting the amount which due to my recent hospital stay just 3 weeks prior I did not have the funds completely available. Mr. Pledger said he had not given an amount & would contact EverHome he then called me back saying Fannie Mae agents within EverHome was requesting that & he didn't know why. I then asked if they would consider another amount and if he would consult with his manager regarding this matter immediately since he couldn't give me direct answers. He said he would. I left the conversation with me waiting for Fannie Mae to tell me what could be worked out in my behalf. That was Friday evening, Monday was Labor Day and my home was sold on Tues. Regardless of the phone calls I made to EverHome and even Spoke directly to Mr. Pledger asking him what was the outcome which he told me that he never received an answer from the agents in EverHome's Fannie Mae dept. I told him this was totally unacceptable! You told me you were going to consult with your supervisor and ask Fannie Mae for a different amount that I could pay...Now I'm being told Fannie Mae bought my home back because they were the Investor!! What a betrayal! I demanded to speak with his manager and regardless of an attorney that tried to speak with the regional office supervisor we were refused and told that my loan would not be rescinded. I have taped conversations and letters of complaint to Office of Thrift and Supervision, etc but Fannie Mae is a Government Agency that no one sees a benefit to fight. God will have the last say in this & I'm not done fighting!

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