Ordered a fan in October - always got a story that it was on backorder, Then it was the holidays - then the answering machine said all agents busy or you've called after-hours. Now the phone is disconnected. If anybody else has had this issue w/ Fanworks and knows how to attack them for a refund - please contact me ASAP and I will help you in your cause for justice! I can't locate their website any longer as well.

Ordered a fan from this company, never received it. Was told repeatedly it was on a truck, and would be received at their company "next week" and would be shipped to me as soon as it arrived at their location. Of course, they charged my credit card as soon as I placed my order. I cancelled my order 2 months later, and received a notice that my credit would be put on my credit card in 10-12 business days. It is now 37 days after THAT, and still no credit. The story I'm getting NOW is that they are upgrading their computers, and cannot access their accounts to issue my credit. I was told they couldn't even take any orders. I called the next day and told the sales person I wanted to place an order. She said she would be glad to help me. I said I wanted to order two fans, but I understood their comuters were down, and were they back up? She said they certainly were! I said in that case, I wanted to talk to someone about my credit refund. I was transfered back to the credit department, where I was told that the computers were NOT back up, and I would get my credit issued on January 22. STAY AWAY FROM THIS COMPANY. They are borderline illegal and should be shut down.