My fiance ordered a bridal gown, 4 bridesmaid dresses and a mother of the bride dress from this awful company. The bridal gown was too short, had tacky sequins, when the dress was requested to be plain, had no lace when lace was requested, but instead had a poorly embroidered piece of white linen attached to the front. The bridesmaid dresses were in the wrong colour, and were not fitted to correct specifications. The mother of the bride dress was not included in the order. When trying to gain a refund, we were told to submit photos of our complaints, which we did. One of the company directors ("Stella") told us that (despite our photographic proof) our complaints were unfounded. Another email was sent outlining our complaints and that we would seek further assistance in gaining a refund. We received an email saying that the director was on holidays, and another correspondent ("Roland") what the problem was, and that if we could send photos of the dresses, they would check with the production staff. We resent the original email. The response was similar to what had been received in the past, with the added comment that since it had been over 7 days since we received the dresses we could not get a refund.

We are 4 happy people for the 10 unhappy people, please keep them coming ladies. I know the girls that are happy hate that I cannot just leave it, but either can they so really? I was disappointed and I will continue to bash their customer service and lack of communication. Just like they were happy and will continue to applause their work. It allows a consumer to see both sides and proceed with caution. Since it is a gamble they should know what exactly they are gambling with.

Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. Alas, to my shock horror, what I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than matching green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.
I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded - even after 5 emails. Their 7-day return policy is bogus.
Feedback from other disappointed buyers seems to indicate that this is a shonky (dubious) business somewhere in China, hiding behind a glamourously-designed Website.

I'm so dumb.. I wasn't happy with my dress at all. It looked nothing like the picture. The colour was different, it was way to big, the strap broke off, it was all round crap. But not learning from my mistake i bought a second dress. This time having the fit custom made. This made no difference. Doesn't look anything like the picture and even having it custom fit its to short and to big up the top. What a waste of $500.

I purchased a bridesmaid dress from Fashionlande and am absolutely disgusted by it, it's the most hideous dress I've ever seen (I'm not over-exaggerating). It's NOTHING like the photo on their website, it's blood red not burgundy, the stitching was puckered, the dress is longer at the back than the front, it is much larger than the measurements I gave them, and it has these horrible cardboard fake boob things in the chest. I followed their returns policy to the letter, providing photos and evidence that the measurements were wrong etc. They sent a reply saying that they were away for Chinese New Year until 10th Feb, but since then just don't reply to any of my emails. I'm SO glad the other bridesmaids didn't order their dresses until I received mine. Considering just how bad the dress is, I would have to assume that any positive review of Fashionlande that you see has to be written by one of their employees.