Do not buy from them go to your local Nursery they are much cheaper. They also do not tell you if the trees are not ready to be shipped and have a delayed shipping. So when you call and cancel they want to still charge you the 10% cancelation fee even if they did not have them ready to ship. No where on there site do they mention that there could be a delay in the shipping of the tree. DO NOT BUY FROM THEM. I am one more customer that will never do business with them again and will let everyone I know to not do business with them either. I do not know of any online business that charges you 10% to cancel your order they are stubborn and do not work with you at all even if you decide to keep the one tree that is on the order that they had ready to ship. They should keep better control of their inventory.