I too was taken in by this scam. Needed a fake/novelty certificate (not for official use) the web site looked good, they responded quickly to any questions I had.
I paid £125.00, sent by Western Union, received a confirmation of my order and payment and an order number. I received an email telling me my order had been shipped along with a scan of a phony customs form, have been chasing them ever since until it finally clicked that it was a scam. I sent them an email complaining, and received a VERY abusive email in return, and have been told that they are taken orders 'till end of Jan 09 and then they will be closing.
THEY ARE HEARTLESS BASTARDS AND DESERVE TO ROT IN HELL FOR TAKING PEOPLES MONEY UNDER FRAUDULANT MEANS!!!
If I can help in ANY way to bring them to justice then I am only too happy to help.