Many people will, and have been caught by this. They have no connection with torrents whatsoever. It appears that they are charging extortionate fees for 'technical support' and links to, what are totally free downloading applictions, such as uTorrent. However, they leverly don't publish phone numbers for this so called technical support. If you have signed up for the 1.99 free trail, the price will have been boosted before approving credit card payment. Try to cancel within 7 days to receive all but the $1.99 back as a refund.
If you wish to cancel, ensure you have the ID number (should have been sent by email).
Number from UK is 0207 099 1805, you will be transferred to a company called marketbill.com, who are part of the same organisation anyway.
- Keep calm.
- Explain that you do not require tech support for this readily available free software
- Request a refund
- Demand that the account is closed, and ask for a confirmation by email
- Confirm that no further payments will be taken from your card

- If no email received, call again - and again if necessary and again . . .

If more money is taken from card, stop a use of your card and request a replacement with a new number


KEEP CALM

GOOD LUCK

I was scammed by these people and ended up with two extra charges of £39.95. However I have already been promised a refund of one charge by their agent Marketbill.com, and am pressing for the other.

It's not clear what the relationship between Marketbill.com and scammers such as fastdownloadzone.com may be, but they are at least accessible and fairly businesslike. The best approach seems to be

1. Call one of the support numbers on http://www.marketbill.com/contact.aspx
2. Be calm and polite but make it quite clear that you think you've been scammed.
3. Get a definite statement about whether they will eg cancel the sub, offer a refund.
4. Note the name and number of the agent and any other reference numbers they give out.
5. Go back to to the contact page and submit a 'ticket' with full notes of your conversation.
6. Keep on doing this until you can see the response you want recorded on their site (they seem to have a rule about not sending out meaningful e-mails).

They offer a weeks introductory offer for $1.99. They don't mention any other charges. I joined this for my son and when I got the first email stating that they would charge my Visa over $50.00 I sent an email straight away to cancel the trial. I received another "no-reply" email stating that they would keep my membership going and offer further products for same price. Again I sent an email tellling them that I wish to cancel. I received another "no-reply" email stating that they would offer me further goods and keep membership going. When I went back into site to again send an email, my username and password was no longer valid. So I can't get into the site to send another email. I have no contact details to get in touch by phone. Absolute rip off, and my son is devastated that he's made me lose $50.00. I'm off to my bank to make sure they rip off any more money from me.
1- there is no phone # to cancel the offer only a method to send an email.
2- The 1.99 balloons to $45.00 and in my case $85.00 without you knowing it.
3- If you don't contact...

after purchasing their trial 7 day package.. the support link is broken or empty, there is no way to cancel the subscription.. what shud i do??