Beware everyone, FAX.com does not answer the phone when you have issues with fax working or not, and if they do answer, they will route your call to some business in India. I have just paid to use their service, and FAX.com gave me a toll free number to fax and it is supposed to go to my email address. Well, I faxed about fifteen pages to this number, and I did not receive anything. I called back Fax.com, and the call went to sales where they got my credit card information in the first place. However, they said that they only dealt with sales. Then my calls were routed to India, and the representative asked for my assigned fax number. I read her the number, and she said, "Is it an architect company?" I said "no." Then she said "Is it a ski (?) company." I said, "no." Then she asked for the credit card number. I told her that I would call the headquarter in the US again?

When I called the sales department, a guy answered claiming that he is in Hollywood, then he hung up without bothering asking what my problem was. I kept calling and the phone put me on waiting mode, and it hung up after awhile. It is truly bad business practice, and the bottom line is they don't care about us. I hope you see my message to let others beware so they would not have to give or fax pertinent information to the wrong hands.

Perhaps, next time we should only do business with people who has a real address instead of some PO Box number. Life is short, and the people who take the time to go the extra mile should be in business. I am telling you, "They don't care about us..."

I can't send faxes please help this is very important to me. My fax number is 734-212-1445