Told Repeatly that I did not want the warrenty which cost $10.69 a month and to reimburse after I told the company to cancel but every month I am charged.

We had ordered product from them in the past and had no problem with the product, We decided not to order anymore and told them to take us off their call list. They proceeded to call at least 10-15 more times and every time my husband and I told them to put us on their do not call list. Today, 10/29/2009, when they called AGAIN, and I said that I wanted them to take our name off their call list because they had called us at least 10 times, the service rep said "Is it 10 times or 15?" Obviously it had been noted what I had said last time they called. I do not appreciate the sarcasm or their refusal to take us off their call list.

I have already put in a complaint about this firm, to the FCC, as we have been getting so many calls from them.
Since then, although they know we are on the no call list, and I have asked them many times to not call us, we are still getting calls, where you can hear people in the background, but no-one speaks to you. We had two, in 1 hour this morning. I wish I had never ever bought anything from this company, as their product is expensive, and no better that what you can get off the shelf in a supermarket. Now it seems they are going to haunt us to the grave. Take my advice, never fall for their spiel.

Summer 2008, I was called and ordered the REf/Fresh stuff, builded my bank account at the time but I never received anything.  In November, office manager Mike called and wanted to sell me more septic (new and improved), asked him about my Ref/Fresh.  Told me that where out, but had just got it in and would send it out.  Never did come, he called several times in December, by this time I have three buckets of septic bags enough for 15 years and still no Ref/Fresh stuff.On 4/16/2009 Rich would apparently has canned office manager Mike and is raising own his girl friends two sons "as his own".  I tell him I do not want nor need anymore septic treatment as I'm renting anyway, he wants to make me a deal and I keep telling him NO.  I'm on social insecurity of $650.oo a month so this is not in my budget unless I win the lottery.  He calls back on 4/28/2009 and I tell him once again that I don't want either the Ref/Fresh stuff or septic  and I can not afford it.  His comment was "I wouldn't beg", apparently he ran the order thorough as if he had permission to run a bank check through my account.  I did not give Rick permission to order and I want that money put back into my account ASAP I will not accept any more product of ANY KIND from FBKProducts. The very nerve of being told "I wouldn't beg" because from the results he doesn't have to, I'm surprised he even called, because the charge went through my bank on 4/30/2009.
If this is what the company policy is I will do my best to let the rest of the country know what they can expect. I bet you, Rick doesn't realize that I keep track of all phone calls, if he is still working for the company.

Ditto to what Eliza said. In fact I "Deb" wrote that message on another site only to find it here, verbatum, under someone else's name. Guess "Eliza" had the same experience, but I wish she had put it in her own words.
Interesting, while I'm using this forum to complain about fraudulent practices, I encounter one here. Wierd, huh?