Feature Films For Families

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Category: Miscellaneous

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United States

Feature Films For Families Reviews

Irishscrapper August 13, 2009
Telephone Harassment
I have had it with the telemarketing practices of Feature Films for Families. I used to think this company was a good idea and now I am on a mission to tell everyone I know never to get involved with them. I have been called on every day of the week and at all hours of the day and evening. The male who calls our home will not even let you speak and tell him you are not interested in the films any more. He just keeps on with his spiel. I have just had to hang up on him any more. I have filed a complaint with the Do Not Call Registry, etc. to no avail. If the telemarketing practices of this company are any indication of their true motive - making money, they company has lost all value in my view.
J.M. April 28, 2009
Harassing calls
My wife made the mistake of purchasing VHS tapes from them 15 years ago. For the last several months "Jessie" continues to call my new unlisted number to wake me up despite my repeated requests for him to stop. They are aggressive, deceptive, and unrelenting. I will NEVER do business with them again. Avoid the other names they do business as: Family Feature Films, Visiplex Family Entertainment, and My Family Explorer. File complaints with the Utah Better Business Bureau @ utah.app.bbb.org. Top turn the tables, call FFFF for a change at (801)284-7242. This is their "customer contact" manager Matt Cooper's direct line. He was very surprised when I called. He actually said "I don't know how you got through to me . . ." He assured me the calls will stop. It is too late. I am on a quest to seek revenge. CEO is Forrest Baker. Find his number and wake him up! Fight back with me!
Kim April 27, 2009
Sent unasked for $200 case of Films
They ask people they call to give 5 other friends phone numbers who might be interested and apparently someone gave mine. After an increasing pressure filled call I agreed to get a film called Rigoletto. Rigoletto shows up in a big carboard box with 11 other unasked for films and a little under $200 to my surprise has been charged to my credit card. The only number they give leads to a customer service rep who tries to sell you more films. Though I didn't ask for the films they absolutely don't do refunds! Exchanges is their firm policy and only within 30 days. I still get unrelenting telemarketing calls from them a couple times a year. Everytime they call again I complain about the $200 case of films and they hang up on me. Great products, but unethical business practices.
GenoaMom March 3, 2009
Won't stop calling
"I have asked repeatedly, over and over, ad nauseum: Please please PLEASE remove our number from your call list, your registry, your database - pretend you never HEARD of ***-***-****. I get tired of repeating this: husband is laid off, kids are grown, and not only are your calls highly irritating, but they're DEPRESSING - just another reminder of our life situation.

Please, I am asking respectfully: Go away. Leave us alone. PLEASE."


The above is an e-mail I just sent after receiving YET another call. I have tried being polite, numerous times. I have not resorted to anger, nor have I used foul language.

There was a time when I believed in this company, but no more. The way they handle their business is disrespectful, and I will discourage anyone from using their services. They're like vampires: once invited in they will not leave!
Karl February 23, 2009
solicitation on cell phone
This company called me on my cell phone to promote their movies
H lockwood February 16, 2009
Rude relentless callers
This company calls 2 to 3 times per day asking for my husband and when I ask him to quit calling he rudely will not listen and state that he will call at another time. I say "Do Not Call Again!".

they keep calling
PhuckPheaturePhilmsPhorPhamilies February 9, 2009
Relentless phone sales tactics
My mother ordered movies from Feature Films For Families to try and steer me and my sister in the right direction when I was about 12 or 13. We got a few movies and learned that only my mother watched them. No more movies ordered. Now I am 31 and these people still call her house ALL THE TIME. I have answered and told them to please stop calling, just to be told that they had to hear it from my mother herself. That call happened 5 years ago. About 5 minutes ago I told them that I was my mother and interrupted his pitch to tell him that I was incredibly busy at this moment and to please stop calling. Wrong. It went down like this:

'Hello?' -me

'Hello Mrs So And So?' -them

'This is her.' -me

' (pause) This is Jeff calling in conjunction with Feature Films For Families, this isn't our normal call this...' -them

'You know what, actually I am extremely busy right now, could you...' -me

'OK then I will just call back at...' -them

'NO, just don't... -me

'...another time.' -them

'NO YOU LISTEN TO... -me

'Have a great day!' *click* -them

'...me. *sigh*' -me


What a bunch of crap. Every day. Nobody is even interested in watching the movies. Maybe I am wrong. Maybe, and just maybe, stick with me here, my mother and father will have a 13 year old child sometime soon. I hope it's a boy, I have always wanted a brother. If that happens then I will apologize to Feature Films For Families, but until then I will curse their existence at the sky.
bvcfirst January 31, 2009
won't stop calling
They will not stop calling - at least 6 months after I told them I did not want to purchase something from them. They produce "family" movies, but are very pushy on the phone and won't take no for an answer. They are now calling me on at least 3 different numbers at different times of the day. I would recommend never buying from them as they will not let it go...
badmsm January 21, 2009
Excessive Phone Calls
Used to buy stuff from them all the time in the 1990's, then did not hear from the company for several years. Suddenly hear from them on my cell phone (which I didn't have back then) in Fall 2008. Bought a couple of re-edited movies- not original productions like they used to sell.

Got a nasty phone call from some woman at the call center about 2 weeks later, saying she was calling to 'settle a bill". It was not even overdue! I said to take my number off the list, DO NOT call again.

Got calls several times a week all through Holiday Season, came to a head yesterday when I received 10 CALLS in a 12 hour period. I did not answer any of the calls, just IGNORE. They called me 2 times before noon today. I called their 800 number and said I wanted top be removed from their database FOREVER, DO NOT call me again. Woman named Melissa veerified the name on the acccount and said my number had been removed from the list. We'll see...
Andrew Mack January 13, 2009
multiple phone calls
Harassing telemarketing calls.

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