i purchased a junior golf set on line at rock bottom golf. they shipped it via ground fed ex. fed ex claimed they deliver and left package at my front door. it was not at the door, i never got the package. i spoke with fed ex and their driver to get details on where they left the package, whehter they left it standing against the door or laying on the doormat. they could not provide details. they claim they cannot remember all the packages they deliver.
i called the shipper rock bottom golf, and they submitted a claim to fed ex which fed ex rejected. rock bottom golf came back to me and said they cannot do anything.
i disputed the charge with my credit card company, and rock bottom golf rejected the claim. i submitted a document to my card company to continue to dispute the charge.
still waiting to hear from all parties involved. i'm pissed!