I'm going to contact a lawyer. I've been fighting with this company or scam artist for OVER a year and the $49.95 is still being removed from my account monthly even though my credit exp and security info has been changed. I will also try the following communication that was successful for another FGN victim:
1. I have been calling and dealing with this company for over a year with no response.
2. I spoke with a customer service agent more than 14 days ago who guaranteed me that I would receive my refund in 3-5 business day. (which has not happened)
3. This company is a scam and a fraud charging unauthorized amounts from my card for a product whose website and customer service numbers given do not work. (I also mentioned that the only way I got their real customer service number was from a scam report website) lol (I also said that their resource website was suspiciously no longer available when I tried to access the info the following day after purchase)
4. Lastly, I demanded a FULL refund within the maximum 5 business days (as according to their policy) or I would be filing a report with the Better Business Bureau.