Received an opened parcel, with no paperwork, dropped of by an unknown person, not a Fedex employee. I notified the call centre and was told to expect a response within one day. Next day the employee is 'busy', someone else listens to my complaint. No response. Asked to speak to a manager. 'Lee' or 'Leigh', the manager, said she will get back me with answers within one hour.Still waiting. I told them nothing was missing from the parcel, since 5 parts of everything was ordered and in the box. Three days later we start assembling and find the specialised oil, only one off, missing. It will only cost me around R90 to replace, but I will go out of my way to tell everyone as many times as I can of the service I received.
Do not use FEDEX couriers - their service is pathetic if something goes wrong.
Waybill number is 600091563
Call centre numbers : 080 00 33 33 9 and 011 923 8000 - Very friendly and absolutely nothing is done.

Description/Content of parcel to be delivered:

An attached letter of weight: -------------0.15kg
Bonded BANK DRAFT of weight : -------------0.17kg
Total weight of parcel : ------------0.32kg
Color of Parcel : -------------White ( FedEx Envelop)
Length of days :------------------------- 24 Hours
Delivery Type:------------------------- - Premium Service
Bill to:--------------------------- ------SATYEDNER KUMAR SINHA .
Delivery Location:---NP 7 C PITAM PURA DELHI INIDA
mno 9999355735

NOT I AM NOT RECIVED THIS PARCEL TO MY ADDRESS PL

HEL ME