My wife received a gift package addressed to me, just before lent and delivered by FedEx.

More than TWO WEEKS after the delivery, I received a bill from the company charging me about $13+.

As sure I was that it had been paid for, I called the company's 1-800 number to inquire about it.

At first I was told it was a tax imposed by the government for the gift I received. (The bill says it was 'advancement fee') . I was given an improptu lecture on the subject of taxation on the phone. I agreed I will pay the "gift tax" but first since the guy on the phone is knowledgeable on the specific tax, I asked for the copy of the law, and the basis of the amount they imposed on me.

I repeated a lot of times I was willing to pay as long as they give me the basis of computation for the tax, why the tax is almost the same as the amount of the gift.

IT TURNED OUT, IT IS NOT TAX, BUT SERVICE FEE. I told the person on the other line I am not paying for a service I did not ask for. I called my nephew who sent it and he told me it he paid for sending it.

I called FedEx for a pickup for Thursday April 8...I called Wed because I was sending my US Fed Tax Forms. I wanted to make sure the pick up would be early enough to make the plane to Paris so it would be sure to arrive in Ohio Friday...they sent out a "sub contractor" who had no scanning device so would take all the picked up stuff to the loading area in Oude Meer just outside of Amsterdam, where I was sending it from... Well bottom line is they lost my Taxes and have not the slightest idea where the packet is. The worst thing is you get NO information... I will NEVER use Fedex again. I have never been really happy with them, but this time its beyond repair. Oh by the way, you thought they scanned every package along the way...WRONG...they throw hundreds of non-scanned mail in a container and they scan the container...if yours did not reach the container, they have NO idea where it is... A unbelievable BAD company.

On March 15th, I ordered a package from an online retailer who I won't name here, lest they sue me for defamation for being associated with a company as horrible as FedEx. Due to a glitch, the package ended up heading to my old address, which had been on file with them. I emailed customer support and they corrected it before the package even went out. "Awesome, " I thought, "Customer service that's both fast and effective". Obviously, though, that's where this retailer and their shipping company, FedEx, differ.

The package was shipped on the 16th and reached Salt Lake City, where I live, on Thursday the 18th. The estimated delivery date was the 21st, a Sunday, so I hoped it would come the following day but would understand if I received it on Monday the 22nd. Nope. It sat at a hub here in Salt Lake until the 23rd, whereupon it embarked towards Denver, Colorado. Denver is more than 370 miles from here. 4 days later, the package had returned from its detour to Denver. That was a Saturday, so again I assumed the package would be delivered on Monday. Again, I was wrong, because on Monday it left for Denver. Again.

I was obviously a little perturbed, so I sent a quick e-mail to FedEx customer support asking them to fix the problem. They assured me it would be forwarded to the appropriate department and the problem would be taken care of. Later that day, the package returned to Salt Lake. I figured that, having complained to them, I would receive the package the next day or the day after that. I must be stupid to assume these things, because guess where it's headed again? That's right, Denver.

Here's a fun fact. Did you know that by the time it gets to me, the package will have traveled over 1/10th of the Earth's circumference on an increasingly ridiculous series of totally unnecessary trips?

Last night I sent them a second e-mail asking why the first didn't solve my problem, and demanding that they overnight it to me as soon as it reaches Denver. I threatened to boycott their service and spread a lot of ill will if they didn't. They haven't contacted me yet, and I have yet to see if my package is going to eventually get here, but I've changed my mind. No matter when (or if) the package arrives, I'm refusing to use FedEx again and am leaving complaints on every site I can think of. Avoid this joke masquerading as a business at all costs.

I am an unhappy customer as I had to incur financial losses due to delay in delivery of documents. The documents mentioned above was sent from the Fedex office KAUST Thuwal on 20 February 2010 and I was promised that the documents will be delivered on 24th February. But, the documents were delivered on 26th February and due to that I have to bear financial losses.

Direct Marleting firms use Fedex because it's rates are low. So is their service, dependability, driver and service rep attitudes. Fedex cheap send results in parcels with expensive merchandise being dropped off (literally) at the door, many times without a doorbell ring. Works wonders for me, I live in an urban apartment building. If drivers do bother to ring the bell and not bolt, arms push the parcel through the door as if the receiver had a highly contagious disease. Compare to the congeniality of UPS drivers: "where would you like me to set this?" I sign for UPS deliveries. God knows who signs for my Fedex deliveries, it surely is not I. In the past year: 2 Fedex packages delivered to the wrong address (1 retrieved by UPS, Fedex couldn't find it), 1 package lost forever, 1 package with damaged goods. Call the Fedex 800 number (forget the user unfriendly website), a rep is very nice on the phone until she or discovers it is a legitimate complaint. Then it's a "how dare you speak unkindly of Fedex" attitude. Bottom line: i refuse to do business with any retailer who ships Fedex only (or the US Postal Service).