I am yet to get a package delivered by FedEx Ground on first try. They never can find my address, they even say it doesn't exist. If they do find it, they don't come before 6 p.m. when I am definitely home.

Why do I never have a problem with FedEx but I always have a problem with FedEx Ground? I cringe when I see that is how they are going to send my package.

I recommend to everyone I can, never use FedEx Ground if you can help it. FedEx Ground are the worst carriers ever!

This is an e-mail I sent today to FedEx:

After many e-mails and phone calls, in which representatives were nasty and said they would not pay any claim, indeed, the last representative we spoke to said because you have no record of the package -- it was not scanned by whoever picked it up! -- that there was no box to scan. We *did* put the box into the drop off box outside the post office on MacDonald Avenue, in Brooklyn. Another theory is that the package was opened because we wrote "do not overheat" on the address label, because it contained chocolate as well as other items, and the contents could have been taken, eaten by your employee(s). One representative responded to this by saying you don't employ thieves, the inference being that we are lying about having sent the package. This is shameful and outrageous on the part of at least two different representatives. When we asked the second rep. for his name, he hung up.

I understand that there may be cameras outside the post office and it is my intention to check and see if there is a visual record to counteract your opinions that we are lying about sending the package.

If we are lying, why would we fill in an address label? I also understand that some new FedEx employees do not scan packages when they're picked up.

As to not employing thieves, well, you employ people and I intend checking various places on the internet to find other people who have lost packages sent by FedEx, and I will add my own experiences wherever and whenever I can, including friends, and various websites and blogs. I have not ruled out small claims court and if, as I believe, there are many others whose packages you have lost, I may initiate a class action suit.

Be advised, also, that we have not yet put in a claim, so all this nastiness is doubly insulting. Given that the amount involved is a mere $30-50 is it likely we would spend all this time trying to get FedEx to acknowledge culpability?

Fed Ex delivered an e-bay sold item to Canada overnight. The purchaser provided a valid FED EX account number, but then refused to pay the shipping. Written proof of permission to use this Fed Ex number was provided, but Fed Ex doesn't care. They are now aggressively attempting to collect the amount of the shipping, customs fees, and attorneys fees from me. They made no attempt at all to collect from the receiver who provided the Fed Ex Account number.

I live in Spain. (maybe that explains it, huh?) I was sent some important papers from the US. Via FedEx international service. After the time allowed for the service the papers never arrived. I called the person sending the papers. She called FedEx but received no help. We both tracked the letters. They sat in Valencia according to the tracking info on the web. We called, they said the address doesn't exist. I said I am sitting in the non-existent address. The address they had was found to be CORRECT. They would try again. Still no letters. Called again. The response was to hang up the phone on me. Called again later that day. They said the address does not exist. I said I am sitting in it. This address is in the middle of the city. The sending party sends me the papers via US mail. Three weeks later the FedEx papers arrive. THE SAME DAY, the re-sent papers traveling through the US postal service also arrived after only 4 days and at 1/3rd the cost. There is no way to recover the money paid for two day service that takes three weeks to get here. FedEx is a rip off. There is no way to recoup your money if you don't get what you pay for. DO NOT USE FEDEX FOR OVERSEAS DELIVERY OF ANYTHING BECAUSE YOU MUST PAY FOR INTERNATIONAL SERVICE AT A HIGH RATE AND THE CHANCES OF GETTING IT ON THE TIME SPECIFIED IS VERY LOW. I am sick and tired of being ripped off by FedEx.

I was really surprised about the fedex shipments delivery . I faced problems in 2 occasions. They are not evening bother to enter into the apartment and check in the office. UPS is inquiring in the apartment office and try to deliver to the address.

1) My First name and Last name is not listed in the directory of my apartment . In my apartment they listed my first name and middle name in stead of last name . Fedex delivery was returned back stating that "Incorrect Address" .

2) In the Directory, only one name can be listed . the other shipment which came to my wife also returned stating that the name is not listed in the directory . If there are 4 people in the apartment, is it mean that only one person can get the FedEX service.

The interesting part is both the shipments were sent on overnight and Fedex not even understand the urgency . I have taken up these cases to my employer and I am trying to change the contract to UPS .

When I contact customer service, they are not ready to answer and they are dropping the lines .