We've had a regular scheduled pickup at Emory for years, at this address; 1784 North Decatur Rd. for the 5th floor, which was change to the 3rd floor a few months back and on the day I schedule a pickup that needs to be delivered the next day; thinking we had a regular driver to pickup, no one shows. When I call to complain, they tell me we don't have a regular scheduled pickup & want be able to pickup until late today and deliver tomorrow, which makes it even later. No concern or willingness to accommodate or rectify the mistake. How’s that for customer service….

Package was out for delivery and my wife and I spent the whole day at home waiting for the package to arrive so we could sign for it.

At 8 pm no driver ever showed but at 8:14 pm the tracking number showed delivery attempt / customer not available.

Lies! They never showed!

After several calls I ended up driving 1 hour to pick up the package myself. Absolutely ridiculous. Turns out the driver was going to be fired so he left with the truck that morning and didn't deliver a single package.

A separate situation but at the same time FedEx had a package out for delivery for me on the 12th of June. The package never arrived but the tracking indicated it was at the facility. I spoke with FedEx and they claimed that the package was damaged and in QA. I called back in a few days to check the status, tracking number never changed, and they stated that the package could not be found. No one had seen it, it was not on any of the trucks, and not in the facility.

I placed a claim with FedEx and awaited response.

Just this evening someone stops by my house that happened to be doing neighbourhood cleanup. He found a box under a tree, completely soaked and torn to pieces...yea, it was my package.

I called FedEx to check the status of my claim and inform them of the new insult to the already sore injury they've caused. To make the whole situation even worse I was informed that my claim had been denied due to a "waiver." I am waiting a call from the claims department and the customer associate (who has been extremely helpful, btw) to get more information.

This is absolutely ridiculous. I'm pissed!

Package was sent from AZ to CA on 6-12-08. Package arrived in SJ, CA on Mon. 6-16-08. Home delivery only works Tues. to Sat. That's 1 day wasted. First attempt for delivery was 6-17-08 @ 14:39 p.m.. Hey, I am at work at 14:39 p.m.. Second attempt for delivery was on 6-18-08 at 12:25 p.m.. Hey, I am at work then too. Wait, I can't go get my packages from FedEx home. Oh I am hosed, aren't I. YUP! See, if your going to deliver packages when nobody is home, you NEED to have the package available for pick up after hours. Leading package ransom artists is more like it. Pure BS!

Your Accounts Person namely Mr. Hamayoun at Blue Area Islamabad Office has misbehaved and threatened of dire consequences to our esteemed senior staff member while follow up for pending invoice.
FedEx Islamabad owe an Invoice on account of repairs and maintenance of their vehicle from our company. they have not cleared their dues.
We strongly condemn rude attitude and non payment from your kind end.

I received a door tag yesterday from FedEx. They have a package for me. I waited at home ALL DAY today. No package arrived, although the FEDEX driver said he tried to deliver it at 4:25pm today. I was here at that time, waiting for the package. It never arrived. The driver LIED to FedEx. He did not even try to contact me. He never came near my door. No door tag was left for me today. I doubt the driver even came near my home.

This is an exact repeat of my last experience with FedEx Ground, several months ago. They said I could pick it up at their office in San Jose. More than 20 miles from my home. They did the same thing then, claiming they tried to deliver it, when no one came to my home that day.

FEDEX ***. If you send it by FedEx to me, you will get it sent back to you, because I will not drive anywhere for a company that lies to me.