Feldco

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1 stars
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Category: Home & Garden

Contact Information
United States

Feldco Reviews

Carter November 30, 2010
Buyer beware
I had 2 employees of feldco come to my home to give an estimate on replacing some windows. We decided to purchase, signed agreement and gave manager Jason Merrick a check for 50% of the total cost. He told us we had 3 days to cancel order. The next day we did some product comparison and decided another company has a better product for the money. We mailed back the right to cancel order that day and I called manager Jason and told him of my decision, He assured me my check would be triple shredded immediately! They seemed very trustworthy and I didn't realloy worry about it until about 3 days later my check had already been cashed! So much for triple shredding. My husband spoke with Jason again who assured him our money would be refunded. So far no money has been received and Jason will not return my calls! I am not giving up on getting my money back as it was a sizable amount.
looking out 4u November 17, 2010
bad practices
Listen up shoppers, because I have the scoop.

I own an entire home of Feldco Sophia windows. (21)
They leak, and they don't fit or guide well. They are a mistake.

You absolutely can get similar quality for less.

My installers rushed through the process so quickly, that by the

time I noticed the multitude of mistakes, they had damaged or

destroyed the casement along half of my windows. This was after I

specifically asked them to only perform an install from the outside

in. They did the opposite, and I had to call their office to get

the work stopped. Months later, along with numerous arguments, they

agreed to replace the casement damage with replacements that would

be unfinished. I was two months into not being satisfied, and I

still had a giant amount of refinishing to do on my time and with

my money.

Let's talk warranty. Feldco warranties you from spending any more

money on their windows for a lifetime. BUT...after five years you

will pay both a service call fee as well as all labor charges. That

boils down to me having to pay $135 for the replacement of glass in

one half of a double pane window. Really though, I just paid for

the window all over again.

I've left a metric ton of frustration out, but be warned. This

company is not professional or ethical. Run.
Sarah February 17, 2010
Don't use them
We had this company install new windows and siding recently, they had both crews come on the same day, , the window crew had there job done that same day and di a decent job a few things wrong, the siding crew i believe had no idea of what they were doing . it took them all day to do the eves on the house . so the next day they started on one side of the house, , none of the siding was straight around the windows nothing matched i tried to tell them but they didnt speak english . i called feldco and had some one come out the next day, i fired the crew that did that job it took 2 days to get a new crew out . . i fought 5 months with them to get everything fixed the way it should . i will never recomend them to any one i could go on with a bunch more things but dont have room.

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