Festiva Resorts
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Category: Travel
Contact Information Branson, Missouri, United States
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Festiva Resorts Reviews
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Jurgan
May 4, 2009
Scam and cheating
It is a scam and will cost you so much more than you would spend on a vacation you book on your own. They cannot be trusted and will promise you anything to get your money. Never sign a contract without an attorney. Festiva will tell you you must sign the contract that day or you will lose the wonderfully fantastic deal they are offering you. That is when you walk away. Do not give them any credit card info. The maintenance fees are how they really make their money.
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The Beasleys
April 11, 2009
Festiva Resorts: Charleston, South Carolina
We were in Charleston, South Carolina site seeing in mid-March of 2009 when we walked into the Visitors Center where we were approached by what we later were told was a "body snatcher" (for Festiva Resorts). This young lady went on to talk to us about Festiva Resorts and its 90 minute presentation. She was able to offer us 4 free gifts at the small cost of $20.00 which you later get back. So off to the hotel we went with our free vouchers to 4 attractions offered in Charleston all we had to do was attend a 90 minute presentation and visit one room at one of the resorts. Upon arriving in Charleston for our 90 minute presentation we are yet AGAIN grabbed by another "body snatcher". NOW this body snatcher can offer me 2 free gifts and a 3 day stay at a resort in Charleston $150/night room for just $69.99. What a deal we thought so she writes us up for MORE free vouchers and we give her another $20 which we get back later? Should have been our sign then right? So we attend the 90 minute presentation first thing we notice is all these top 25 places by Forbes etc. on the walls. The next day in the local paper was a list of the TOP 25 Resorts in Charleston, South Carolina guess what? Festiva was not listed. FRAUD.
Three hours later we walk out via being escorted by our festiva resort representative who was SO MAD that we turned them down after wasting 3 hours of their time and our time decided to not walk us back to the reception area instead she just stopped and handed us our folder and said have a nice day and walked off. So we found that very rude and odd.
TO the consumers do not do business with this resort or company. I am hoping someone from South Carolina will get this to the Attorney General and have him sue for fraud. This needs to be investigated and stopped. Search the internet before purchasing with Festiva is all we can say.
The Beasleys
Between, Georgia
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Mark
March 20, 2009
Failure to return funds within contract
We agreed to purchase a time share from Festiva resorts. On our return to our hotel, we checked out Festiva resorts on the internet and found a huge list of complaints from other people. As a result, we exercised our rights to cancel the contract immediately and within the 5 day cooling off period. In fact, we sent the cancellation by certified mail within 15 hours. We informed the sale staff of this action as well. In spite of this, Festiva took the money from our bank 4 days later. We have telephoned Festiva and have left messages (no one actually answers their phone) and no one has returned our calls or our money. Despite asking them to return our $23, 760 within 24 hours we have still heard nothing. This leaves us with no alternative but to take legal action with the state attoney's office of North Carolina.<br />
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Tanya
March 3, 2009
Awful experience
Like Lisa, we purchased a Festiva property based on the actions of a sales rep who made calls and assured us another property could readily be sold if we bought Stormy Point in Branson, MO. You could substitute names and places in Lisa's report and it would be identical--ours goes back several years; hers is recent.
We have had other problems with Festiva. The latest beginning in the fall of 2008 related to an offer to visit Church Street Inn in Charleston and to purchase the Adventure Club.
In both cases, I sent numerous emails, a letter, and had conversations with customer service and supervisors, followed by a confirmation email requesting to get out of the contract. Have heard nothing in response.
Festiva is a company to AVOID or at least be sure you do thorough research and record/document everything they say and do. And do not be as gullible as we apparently have been.
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Marry
February 28, 2009
Awful experience
Like Lisa, we purchased a Festiva property based on the actions of a sales rep who made calls and assured us another property could readily be sold if we bought Stormy Point in Branson, MO. You could substitute names and places in Lisa's report and it would be identical--ours goes back several years; hers is recent.
We have had other problems with Festiva. The latest beginning in the fall of 2008 related to an offer to visit Church Street Inn in Charleston and to purchase the Adventure Club.
In both cases, I sent numerous emails, a letter, and had conversations with customer service and supervisors, followed by a confirmation email requesting to get out of the contract. Have heard nothing in response.
Festiva is a company to AVOID or at least be sure you do thorough research and record/document everything they say and do. And do not be as gullible as we apparently have been.
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joe28054
December 12, 2008
Lack of availability - fraud
I purchased timeshare points in November 2007 at the Peppertree Ocean Club and unsuccessfully tried to reserve a week at any of the Peppertree beach facilities. there were rooms available to rent but not available to the timeshare owners.
When I called to move my unused points from 2008 to 2009 the owner's representative confirmed that they are room reserved to sell and not available to timeshare owners.
The maintenance fee went up for 2009 and for what reason? the owners can't get a room so they have to pay maintenance so Festiva can rent the rooms?
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July 27, 2008
Festiva Resorts Misleads Consumers
If you are considering buying a timeshare do NOT buy from Festiva Resorts. My husband and I own a timeshare that we bought from Equivest in 2000. In 2007, Festiva purchased Equivest and has since been trying to convert all the Equivest owners over to Festiva. They have been using misleading information and using scare tactics to get over $3000 from each Equivest owner to “convert” to Festiva. Basically, they are trying to charge us $3000 to buy what we already own. The sales rep we dealt with made several claims which we found out were false. We have had issues dealing with Festiva to make reservations and get our maintenance fees paid. I have heard nothing good about this company and recently read an account where the Attorney General in Missouri took Festiva to court and Festiva was found guilty of misleading consumers. Numerous complaints have been filed with the Attorney General in North Carolina (where Festiva’s home offices are located) regarding the fraudulent activities of Festiva. This company cannot be trusted.
There is a group on Yahoo made up of Equivest/Peppertree owners and if you are an owner of an Equivest/Peppertree timeshare and wish to exchange ideas, share experiences, or get information then join us at
http://groups.yahoo.com/group/Equivest-PeppertreeOwners/. We hope to join together to file a complaint against Festiva.
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