My family and I just finished a weeklong stay in Orlando. I had found our room on vrbo.com and it fit what we needed. (2 bedrooms, heated pool, price was right!). Upon checking in the lady at the counter of the Blue Heron resort told us that she could cut our cost for the room in half if we sat through a timeshare presentation. For $500, 2 hours of our time seemed like a good deal. We have never sat through a timeshare presentation, but we were told it was low pressure. We should have been warned when they asked us to put down a $20 deposit. We did this and showed up on the scheduled morning and spent 2 hours with their rep, Bob Champion. At one point he even had a $500 check with our names sitting on the table in front of us. He was very nice and walked us through the whole plan and costs and everything. We were honest up front with him that our vacations involved visiting family and we didn't tend to take vacations outside of that. After we sat with him for 2 hours we explained that timeshares weren't right for us and vacations were not a priority for us. He asked us why we sat through the presentation for 2 hours and we explained that we wanted the $500. This is when Bob's nice facade changed. He told us that we only got the $500 to use as a downpayment on the time share. If we did not sign up for the timeshare we only got our deposit back and a gift of $75. We argued back and forth where he didn't say we were liars but implied that we misunderstood. It became quickly clear that there we were wasting each others time so we left and went downstairs to get our $75 and leave. Upon leaving Bob rushed out of the elevator and told us that he needed the $500 check back. We explained that we didn't have it and saw him put it in his paperwork. He turned to the woman who was giving us our deposit back and said, "Can you have them wait here until I find the check?" Seriously, he was holding us there because he lost the damn check! A few minutes later the lady walked over to us and told we could go. He didn't even have the decency to apologize for basically accusing us stealing a check . Will not sit through another timeshare presentations again. And I will continue to stay in other's peoples condo's but WILL NOT be staying at any properties owned by Festiva!